Data Center / Cloud Program Manager:Managed the planning, processes, and execution of multiple data centers and labs providing bare-metal as a service on pre-production equipment for engineering teams and third-party enabling partners across the globe.• Oversaw deployment, platform upgrades, and support during growth from 300 to 7000+ systems and scaling from 200 to 2600 unique users. Much of this occurring during the challenges of the COVID-19 pandemic, which helped enable Intel Engineers and enabling partners world-wide to switch to Work-From-Home models. • Coordinated the change management of teams across Intel to develop sharing models to help increase the amount of work possible using fewer resources. This often included understanding the use cases for how engineering teams interact with hardware and influencing teams to understand they can get their work completed with fewer cycles on existing equipment.Corporate Planning Program Manager:Mission Control lead for OneMPS (Master Production Scheduling), an Intel developed Solver to calculate Supply Demand Alignment for planning factory capacity and inventory for wafer starts across all Intel foundries. • Program Managed the Business-end of development for Intel’s custom tool to manage Product Data Management (PDM) through the Product Life Cycle. • Coordinated requirements from business data users with application teams in Agile SAFe development structure• Worked closely with Change Management activities using PROSCI methodologies including ADKAR for modeling individual and group change.Software Development Platform Program Manager:Drove pre-production Software Development Platforms (SDPs) for internal engineering and external ISV/OSVs to support OS/SW validation, optimization, enabling, platform launch, and willing deals on IA. • Duties included planning, managing, and executing fully integrated pre-production systems. • Led Xeon MP, Xeon SP, FPGA, and Optane SDP programs.

Collect requirements from internal business groups for future platforms to meet strategic software enabling goals across the ecosphere for Intel’s Software and Services Group. Prioritize and drive requirements into future business unit designs for customer reference boards, platform development, and architecture influencing.• Prioritized and drove requirements into future business unit designs for customer reference boards, platform development, and architecture influencing.• Organized technology roadmap indicators for presentation to key stakeholders to assist in the alignment of technology availability for each phase of the development lifecycle.• Created and executed system-level validation plans throughout the product development lifecycle for software development platforms in a high velocity work environment.• Served as Multi-disciplined engineering team lead during the execution phase, acting as the escalation point for interoperability and end-user problem solving. Silo-busting activities include working with both hardware and BIOS/firmware teams to implement features desired by developers.• Performed extensive debug on operating system and firmware incompatibilities, often resulting in developing unique solutions to deploy useful workarounds.• Gathered customer requirements to ensure all necessary features are operable prior to shipment, and provide iterative support for field-deployed systems.

Planned equipment installations and upgrades directly with digital head-end IPTV distribution customers. • Detailed preparation was crucial to minimize live television system downtime. Preparation included identifying potential risks and developing mitigation plans.• Developed the Motorola Whiteboard, which was implemented across multiple locations to provide technical support specialists with instant visual and audible notification of new cases, resulting in average response times to customers dropping from 30 minutes down to less than 5 minutes.• Worked with standards- AVC, MPEG-2, Transport Stream, Closed Captioning, Digital Program Insertion, and SNMP.

Led multi-disciplined Test Team that analyzed processes and data for corrective action on low-yielding processes. • Designed electrical, mechanical, and optical test software for wafer probing systems in Manufacturing and Engineering environments. Worked with NPI team during major design project for 300mm wafer prober.• Industrial Computer Design and Integration.

Awarded Southwest Asia Service Medal (Operation: Desert Shield) and Armed Forces Expeditionary Medal (Operation: Southern Watch).