Jay Royce-Procopio Email & Phone Number

Atlanta, Ga, Us

Greenville, South Carolina, Us

Managing the Processing, Underwriting and Closing departments of UCB.NMLS #421841Personal NMLS 1169479

Atlanta, Ga, Us

Crescent Mortgage was consolidated with their parent organization- United Bank in 2024.NMLS #4247Personal NMLS 1169479

Melville, New York, Us

Responsible for building ICG’s Enterprise Risk Management program, including oversight for Credit, Compliance, Audit, Business and Operational Risk. Created official Policy and Procedure protocol with staff announcement communications and maintaining employee Intranet content. This includes Companywide P&P’s, setting Credit Risk policy and weighing in on business and operational risk decisions for discussion with the Senior Leadership team and CEO. Also constructed Agency/Investor Post Purchase Audit, Indemnification and Repurchase framework and protocol.

San Francisco, California, Us

Responsible for managing the underwriting teams and credit service/support functions for a National Wholesale/Correspondent lender. Manage a staff of 40+. Assist with resolving credit risk concerns and post close government insuring issues.

Atlanta, Ga, Us

Responsible for setting company policy, managing, supervising, training & maintaining workflow for Credit Risk & Policy and Business Risk Departments including FNMA, FHLMC, FHA, VA & USDA and bond programs for Traditional Retail, Consumer Direct Lending and Wholesale channels. Responsible for all aspects of policy and risk from lender approval/origination through insuring. Operational Leadership for processing, underwriting, sales, credit services, business risk, TPO , post closing and government insuring.Member of Executive Leadership Team since January 2019.

Us

Regional Underwriting Manager responsible for supervising, training and maintaining workflow pace for the underwriting department of a Retail/Wholesale Lender managing at peak an underwriting staff of 13 and closing a peak volume of $65 million + per month for the region. Additionally, acted as liaison for operational issues involving underwriting, processing, closing and post-closing. Underwrote 50+ loans monthly in addition to managerial responsibilities.

Austin, Tx, Us

Operations Manager for full service builder’s lender supervising production staff and day to day operations of the Atlanta “mega-center”. Liasion between Builder staff and mortgage division/corporate office. Managed 17 employees.

Manager for full service lender supervising processing, underwriting, closing and post-closing. Responsible for daily operations and underwriting support of 5 retail branches for Conforming and Government loans as well as wholesaleaccts. Liaison with corporate office. Consistently underwrote 70+ loans in addition to management responsibilities. Managed 8 employees.

10/01-11/02 Underwriting Manager10/00-09/01 Operations Supervisor/ FHA/Conv Underwriter05/98-09/00 FHA/Conventional Underwriter01/97-05/98 Sr. Loan ProcessorSupervised the operations department including processing, closing and post closing. Responsible for the daily operation of the underwriting department including Conventional and Government underwriting with a specific focus on compliance, timely production, quality control and individualized customer service while insuring our borrower’s meet investor and agency guidelines. Primary point of contact for branches/broker’s to answer guideline queries. Consistently underwrote 60 loans per month and managed 5 employees.

Processed conventional, government and non-conforming loans with and emphasis on customer service and strict attention to detail, consistently closed 30+ loans per month.

Worked in the real estate division processing home equity lines and second mortgages as well as bank portfolio products. Duties also included collateral file research and troubleshooting loan closing problems.

Bachelor Of Arts - Ba, Business

A.A., Sign Language Interpreting