Jay Sachs Email & Phone Number

Alexandria, Va, Us

- Managing an international book of business of comprised of 65 Enterprise and Non-Enterprise clients focused on retainment with targeted upsell and growth.- Onboard, develop, and execute client success plans and strategies that ensure client retention and growth throughout lifecycle. Drive and complete full renewal lifecycle, from opportunity to negotiation to close with assigned client accounts.- Account Re-Allocation Project Manager. Designed and implemented process for internal movement of 130 accounts.- Proficient in negotiation and overcoming objections to enabling value-focused contracts with client executives.- Drive client implementation of services by conducting monthly check-ins and QBRs. Providing KPI data for clients internal use, which drove increased adoption of Enhesa.- Participate in client discovery process to address pain points and offer comprehensive solutions of additional Enhesa service catalogue offerings.

- Manager for North America market and 2 direct reports.- Responsible for growth and expansion of client base to increase revenue YoY by 25% with over $1.2m in revenue for average deal being less than $10K. - Create yearly Sales Plan which outlines marketing, sales, and financial goals with timeline of implementation. - Outreach with clients to provide details in all aspects of the sales process such as design recommendations, quoting, proposals, and logistics. - Manage Marketing rollout to confirm all digital and print material prior to distribution.- Facilitate client meetings and sample distribution as requested throughout market.

Washington D.C. Metro Area

- Responsible for effectively guiding luxury customers through event experiences, identifying audio visual solutions that meet their goals and objectives, resulting in a compelling event experience. - Ensure maximum event and revenue capture from clients while aligning their budget to drive results. - Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. - Supports company initiatives, business strategies and core values. - Annual revenue target between $1.2 - $2.7m. Exceeded all sales goals by a minimum of 10%.- Pilot and lead Luxury Sales Team pod of 6 Sales Manager to drive implementation of luxury hotel wide sales standards for client event process.- Interface with C-Suite level clients to ensure event technology sales and execution were flawless by providing expedient solutions to any challenges.- Anticipate client needs and provide proactive solutions to event logistics.*Founding member: DC Area Chapter Chair for Pride at PSAV LGBTQ+ Business Resource Group.

Easton Town Center/Pentagon City

Create and curate a wonderful customer experience from the moment they walk in the door, to the moment they leave.

Columbus, Ohio Area

- Administrative support for 10 department managers for 345 room hotel with 39,000sq ft of meeting space. Support provided to all Sales and Catering team including Director of Sales. Also provided passive support to General Manager as needed.- Create, edit and distribute contracts, BEOs and Banquet Checks to both internal and external personal.- Assist in End of Month paperwork. - Organize travel plans, order supplies, assist in VIP needs. - Plan and facilitate all internal meetings.- Communicate revised and time sensitive information to other departments. - Participate in Blue Energy Committee to improve relations between team members, guests and quality of hotel.- Facilitate logistics of hotel Grand Re-Opening including, but not limited to: organizing invitations, attendees, RSVPS, Sponsorship, Valet, Party Favors, and day of execution.

Newark, Oh

Provide practical, logistical, and organizational support to all Production and Artistic Talent throughout the production process. Several key responsibilities and tasks performed in each phase of a production to include but not limited to: scheduling and running rehearsals, logistical planning for production, executing production and events.

Columbus, Ohio Area

- Create schedule for all Front Desk, Audit and Van Driver staff. - Cover all shifts when needed. Act as Manager on Duty 5 nights per week.- Act as liaison between guest and hotel when issues arise. - Monitor and implement all special requests for guest during their stay.- Create, Implement and Maintain all Marriott Standards with staff to include hiring and training of new associates.- Input reservations, facilitate check in and check-out. - Assist in other departments as needed, including Housekeeping, Food and Beverage, and Event Management.

Represent the hotel to the guest throughout all stages of the guest’s stay. Determine guest’s reservation status and identifies how long the guest will stay. Help guest complete registration cards and then assigns rooms, accommodating special requests whenever possible. Verify the guest’s method of payment and follows established credit-checking procedures. Communicates this information to the appropriate hotel personnel. Work closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work. All other duties as assigned and needed, not limited to: busser, host, housekeeper, bartender, breakfast server, and night audit.

- Provide practical, logistical, and organizational support to the Production and Talent.- Scheduling and running rehearsals.- Facilitate communication between Staff and Talent to ensure event continuity.- Ensure flawless event execution.- Host instructional workshop for undergraduate students regarding the Stage Management professional experience.