Jay Saucier Email & Phone Number

Dallas, Texas, United States

- Provide custom massage & spa services using organic products tailored to client needs & limitations. - Lead peers by example + education in customer experience for new services, safety & spa protocol. - Build & foster visibly friendly relationships with guests & clients to create a welcoming environment for new and returning customers. - Keep working knowledge of Clovertree Apothecary company products for mindful sales to clients.

Dallas, Highland Park, Texas

- Answers incoming calls, listens to & anticipates our guests’ needs to schedule appointments or give service recommendations, and collects payment for services.- Cleans and stocks shelves as necessary when products are low, or retail product order is delivered.- Drives service and retail awareness through individual and LifeSpa designed promotions.- Assists the Spa Manager with documenting Guest Challenges and works with Spa Manager to resolve guest challenges.- Assists the Spa Manager to ensure guests are pre-booked 40% of the time or more per day.- Educates coordinators & technicians on daily revenue needs and sets goals based on cross sales needed.- Provides individualized massage therapy services and treatments that meet each client's needs and expectations.- Initiates, develops and maintains personalized relationships with clients.- Educates clients on LifeSpa and Salon products, services and treatments.- Serves as an expert in muscle and body analysis and maintenance regimens.Promotes and sells massage therapy services and treatments and encourages repeat business.- Serves as a positive role model to all team members to create a happy work environment​.

Plano, Texas, United States

- Field questions regarding large selection of naturopathic functional wellness products.- Troubleshooting tech & shipping problems with customers as well as sales representatives.- Elite team handling issues with leading sales representatives and company brand ambassadors.

Seattle, Washington

Internal Medicine Scribe: June - AugustPilot medical scribe program with Pacific Medical Centers for primary care clinics.- General scribe duties such as building provider encounter charts in real time while anticipating provider needs and speedily navigating Epic for pertinent patient medical/encounter history or legal documentation for smooth & productive patient visits.- Worked with several providers to create personalized workflows that are more productive by scribe utilization.- Assist MA's with quality outreach & other administrative tasks.Epic Conversion Specialist: September - DecemberManual conversion project involving the abstraction of PHI into the latest version of Ambulatory Epic. - Personally oversaw the abstraction & verification of PHI in 5,000+ patient records.- Led instruction presentation & training for new admins as well as provided coaching & support for the Conversion Team for the duration of the project.- Contributed to efficacy strategies in earlier organizational stage of the project.

Seattle, Washington

P.F. Chang's China Bistro August 2018 - January 2019Allen, TXAmoretto Italian Restaurant April 2019 - July 2020Plano, TX

East Dallas

- Accompany physicians/mid-level providers in the ED while documenting patient encounters and emergency procedures.- Ensure detailed and timely documentation of each patient’s stay from HPI to disposition and plan of care with appropriate chart coding.- Simultaneously monitor the progression of multiple patients including vital signs, diagnostic lab & radiology results, and documentation of symptom reassessments done by the provider or nursing team.- Assist in communication between patients & nursing team as well as between the provider with consulting physicians and/or lab technicians and radiologists.- Training scribes to understand the workflow of the ED and various practice preferences of many providers.- Quality assurance of fellow scribe documentation and positive reinforcement with coaching as needed.- EMR proficiency in: EPIC & T-Systems

Garland, Texas

I would primarily run park attractions and enforce safety rules, but would assist guests and perform saves as needed.

Bachelor Of Science (B.S.), Health And Physical Education/Fitness, 3.4 Gpa

Activities and Societies: Sigma Alpha Pi, Phi Pi Delta

Music Performance, General, 3.6 Gpa