Led the team of Technology Solutions Business Partners focused on relationship management, value management, and strategic planning for Sanford's strategic business units.Implemented the Business Relationship Management (BRM) framework and best practices.Responsible for planning and performance of the service desk, personal systems support, and system administration functions. A member of the Technology Solutions executive leadership team, helping set the overall technology strategy for Sanford.

As part of the Sanford and Good Samaritan Society (GSS) merger, served as the Information Technology Strategic Partner to help lead the merger efforts and align technology under an enterprise approach. Member of the Good Samaritan Society Senior Leadership Team, with a reporting relationship to the Sanford CIO and GSS President and CEO.Responsible for all aspects of the post-acute software portfolio (key products included PointClickCare and Epic Home Health).

Responsible for strategic planning and execution of the business solutions and application development domains. The software portfolio consisted of enterprise resource planning (ERP), service management, electronic medical record (EMR) interface engine, public websites, and custom developed solutions.Accountable technology leader for the planning and implementation of Sanford's ERP program (Workday HCM, Payroll, Supply Chain, and Finance, ServiceNow Service Management, and API Time and Attendance and Staffing and Scheduling).Led a team of managers focused on software implementation, portfolio optimization, and daily support operations.

Partnered with Sanford's Corporate Services leaders to develop the Enterprise Resource Planning (ERP) strategic roadmap.Responsible for the analysis, engineering, implementation and 24x7 operations and support of Sanford's ERP systems.

Led and managed a team of tier one support and operations staff that provided 24x7x365 coverage.Received HDI Team Certified award. Oversaw the change management process for Sanford's Information Technology department.Responsible for Information Technology building and vehicle maintenance in the Sioux Falls market.

Supported multiple applications across a wide range of departments.Managed assigned projects through all phases of the project lifecycle. Led vendor selection process for new applications.Responsible for release management of applications within scope of team's support (e.g. Provation, Raiser's Edge).

Certified in Epic Identity and Health Information Management (HIM) modules.Responsible for data integrity in Sanford's electronic medical record system (Epic), partnering closely with the Sanford Health Information Management (HIM) and Privacy Office teams.Led Epic Disaster Recovery (DR) project.Implemented Epic HIM module at multiple hospitals and clinics.