Ensure all Georges Tradition policies were adhered to by all members of staffWeekly stock reconciliation to help control food costs Made alterations to current practices to improve efficiency Reviewed weekly financial spreadsheets to find indicators of what needed to be focused onManaged schedules with a best fit approach from staff members availability and business needsParticipated in quarterly strategy meetings with the directors to review the past quarter and what we should expect over the next quarterMotivated staff to deal with changes on a regular basis due to the store being constantly used to implement testing of new practices and products before being rolled out Monitored payroll activities to ensure the accuracy of staff payInspired team members to work to the best of their ability and to work the ‘extra mile’ to ensure high levels of standards are kept and through this developed 3 team members into shift managers within 1 year

Primary responsibility was to establish, monitor current business practice and highlight areas of improvement whilst creating new business relationships and increasing sales. In charge of creating new promotions and advertising whilst staying within agreed budgets and timescales.

From this location and Senior management I discovered that in order to increase sales and retain customer loyalty it is imperative that you must think outside the box and work beyond what is advised from corporate.

This location provided me with the skills to learn that when providing products as they are meant to be made and not to cut corners, customers will always come running back! Built a team that i was proud of and trained to a standard that I was comfortable in letting them explain as to Why they did what they did. Knowledge = power!

Customer Service at the best level. When you are given the opportunity to own a customers situation and given the freedom to see it to the end, you develop yourself into taking ownership. Started of learning about one area of the business and used initiative to learn about others in order to eliminate the need to transfer a call.