Product Manager
- Owned & managed an AWS cloud based dataset of every healthcare provider in the country that was used by large hospital systems, hospitals, and medium sized practices to monitor and control their online reputation.
- Collaborated with core technology, design, customer service, and marketing teams to pitch new ideas, build consensus on priorities, and shepherd changes from conception to reality
- Conducted customer interviews to gain insight into customer needs and to serve as the Voice of the Customer in meetings with management and product stakeholders.
- Gathered requirements from a distributed group of stakeholders and translated those requirements in the clear and coherent user stories so that my product could proceed towards the agreed upon MVP as efficiently as.
- Managed and prioritized the product backlog for a geographically distributed team of engineers, set quarterly, monthly, and sprint goals on the product roadmap, and provided vision and direction for Agile product.
- Sat in on scrum meetings and served as Product Owner for the scrum team as well as scrum master when the need arose.