Jay Stowell Email and Phone Number

Office 365 AdministratorMicrosoft Azure AD management.Microsoft Azure SQL DATABASE.Microsoft Powerapps Development.Shoretel VoIP Administrator.3cx VOIP Planning/Implementation/Support.Business Intelligence Reporting Using Microsoft Power BI.Elastic, Logstash, Kibana Management and Reporting (Also used Wazuh for CIS best practices).Puppet Open Source/ChocolateyHP Nimble SAN/InfosightVendor Relationship and Contract Management.VMware ESXI ManagementAlienvault USM.Network Traffic Shaping and Policing.Cisco Meraki Mesh VPN, Internet and Intranet Firewall Management.Security Governance and Policy Creation.Vulnerability Management and Risk Mitigation.Microsoft Exchange Administration.Microsoft Active Directory, Group Policy Objects, NTFS Permissions, DHCP, DNS.Microsoft Desktop Administration.Telecommunication Infrastructure Design and Management.Design and Maintain Product Traceability Initiative for internal processes. (http://www.producetraceability.org/)

• Facilitator of student learning for Microsoft Excel and Microsoft Access. • Instructed students concerning database design and functionality in a business environment. • Instructed students in business problem solving using Microsoft Excel as a tool. Topics include; financial/logical/database functions, formula compilation, scenario analysis, Microsoft solver, data display and analysis. • Assisted students in self taught problem solving using software and internet resources.

• Maintained network infrastructure (Cisco software and appliances) and security for clients across multiple sites in Idaho and Wyoming. • Managed quality of service configuration for call quality assurance. • Managed VLAN configurations for multiple clients on same switches/routers with access lists and policy maps. • Enabled and configured VPN connections for peer networks and client based access. • Managed mixed Exchange 2000/2003 environment across multiple locations for internal and external unified communications (i.e. email, voicemail, fax). • Managed domain services across multiple Windows servers. • Proposed and diagramed solutions for current customers of necessary changes to allow growth and secure company data. • Conducted surveys to find the level of customer satisfaction, and improvements that should be made.

• Managed the development and installation of IP Telephony remote sites as team leader forover 2000 ip nodes.• Involved in hiring and reviewing of employees within my team.• Supported sales staff during customer meetings concerning technical inquiries.• Trained new customers on IP Phone use and configuration.• Performed maintenance on Windows servers housing Cisco Call Manager, Cisco Unity, and the Norstan Paging application.• Assisted in troubleshooting data connections throughout the network and fiber ring.

• Manager for installation & configuration of IP Telephony remote sites.• Supported customers onsite/offsite for resolutions of computer changes/issues andphone/voicemail configurations.• Maintained/built Windows servers.• Researched existing/new products for solutions to offer customers.• Assisted sales people in the selling of our solution to possible customers.

Fielded support call from customers.