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Jay Surya Dev Singh is listed as Account Receivable Specialist at | Expertise in SAP ERP and Dispute Resolution at Genpact, a company with 95060 employees, based in Noida, Uttar Pradesh, India. AeroLeads shows a matched LinkedIn profile for Jay Surya Dev Singh.
Jay Surya Dev Singh previously worked as Management Trainee at Genpact and Customer Service Sales Specialist at Xavient Software Solutions (India) Private Limited. Jay Surya Dev Singh holds Bachelor Of Science - Bs, Mathematics And Computer Science from Dr. Bhim Rao Ambedkar University, Agra.
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As a Management Trainee at Genpact, I help businesses collect money from other businesses in the US, using my skills in SAP ERP, Power BI, and dispute resolution. I work with a team of Account Receivable Specialists, handling various tasks such as sending out statements, chasing up late payments, sorting out arguments over bills, talking to clients, recording payments, and making reports.I have 5 years of experience in OTC as Account Receivable for B2B/B2C roles and one year of expertise in international sales. I have worked with tools like Avaya, Vonage, CRM, Outlook, Sales Force, and BillTrust, and followed the FDCPA guidelines to uphold ethical collection standards. I have also participated in upselling existing customer services and pitching new products, achieving a high rate of FTR during calls. I hold a BS degree in Mathematics and Computer Science from Dr. Bhim Rao Ambedkar University, Agra. I am passionate about learning new technologies and enhancing my communication and analytical skills.
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Noida, Uttar Pradesh, India
I work as an Account Receivable Specialist, helping businesses collect money from other businesses in the US. My job involves sending out statements, dealing with special requests quickly, chasing up late payments, sorting out arguments over bills, looking into strange charges or credits, talking to clients, making sure payments are recorded correctly.
Noida, Uttar Pradesh, India
Actively participated in upselling existing customer services and pitching new products. Ensured customers were kept updated on new technology and offers. Assisted customers with their bills by providing comprehensive explanations of service charges. Achieved a high rate of First-Time Resolution (FTR) during calls by suggesting optimal plans and services.
Noida, Uttar Pradesh, India
As an Account Receivable Associate, I provided extensive support to a US-based client in a B2Crole. This involved managing both outbound and inbound calls, engaging with 50-100 clients daily,with a primary focus on resolving past-due accounts. I consistently followed the stringentguidelines of the Fair Debt Collection Practices Act (FDCPA) to uphold.
Other employees you can reach at genpact.com. View company contacts for 95060 employees →
Sujit Tope
Colleague at GenpactMumbai, Maharashtra, India, India
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Gnanasamy V S / Udhaya
Colleague at GenpactTamil Nadu, India, India
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Rishika Das
Colleague at GenpactHyderabad, Telangana, India, India
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Sarah Hustein
Colleague at GenpactOrange County, California, United States, United States
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Shivani Gusain
Colleague at GenpactNoida, Uttar Pradesh, India, India
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Shivani Dinkar
Colleague at GenpactDelhi, India, India
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Ramadurga Yelamarthy
Colleague at GenpactHyderabad, Telangana, India, India
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Annette B.
Colleague at GenpactBronx, New York, United States, United States
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Yashpal Singh Rajpurohit
Colleague at GenpactJodhpur, Rajasthan, India, India
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Nitin Nagaraj
Colleague at GenpactKarnataka, India, India
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Quick answers generated from the profile data available on this page.
Jay Surya Dev Singh works for Genpact.
Jay Surya Dev Singh is listed as Account Receivable Specialist at | Expertise in SAP ERP and Dispute Resolution at Genpact.
Jay Surya Dev Singh is based in Noida, Uttar Pradesh, India while working with Genpact.
Jay Surya Dev Singh has worked for Genpact, Xavient Software Solutions (India) Private Limited, and Iqor Global Services Private Limited.
Jay Surya Dev Singh's colleagues at Genpact include Sujit Tope, Gnanasamy V S / Udhaya, Rishika Das, Sarah Hustein, and Shivani Gusain.
You can use AeroLeads to view verified contact signals for Jay Surya Dev Singh at Genpact, including work email, phone, and LinkedIn data when available.
Jay Surya Dev Singh holds Bachelor Of Science - Bs, Mathematics And Computer Science from Dr. Bhim Rao Ambedkar University, Agra.
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