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My team at Intuitive focuses on the evolution of customer services to enable our customers to execute cloud computing, cybersecurity, data analytics, or software development solutions in whatever approach they choose.Previously, I led the customer relationship management team for Optum Technology. Also, prior to returning to Optum, I had led Point of Care Decision Support (PCDS) as their CEO. PCDS delivered intuitive healthcare software to measure and improve the quality of patient care, provide real-time data and analysis, and have a impactful and measurable return on investment.Prior to that, I served Optum Data Management in a COO role. The Optum Data Management staff went from a nine-person vision and planning team to a 1,300 person delivery organization with a $400 M budget – overnight. I drove major initiatives to centralize and commercialize data assets across Optum, a $67B subdivision of UHG that delivered secure, data-driven business and operational solutions for healthcare providers and payers. The consolidation and simplification initiatives I executed resulted in more than $1M in savings over a three-year period. I also envisioned and executed Optum’s “Big Data Strategy” and led the organization to unified payer and provider solutions. Through monetized solutions, revenue grew 235% from 2013 to 2015.As a change agent and transformational leader, I am known for my ability to lead businesses through transition and drive profitability – while improving culture. I believe that profitability comes from a shared vision, an assessment of resources and the creation of an atmosphere where open communication is welcomed. I bring a principled approach to each engagement. I have held C-level and senior positions with several companies across industries that sought my leadership because they had one or more of these challenges:• Were in need of change, transformation or growth• Required collaboration for organization growth • Were in need of leadership development at senior levels• Required international business experience • Would benefit from my network of professional leaders
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Chief Revenue Officer (Cro)Intuitive Technology Group Jun 2023 - PresentEdina, Minnesota, Us
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Vice President Customer Relationship Implementation ServicesOptum Enterprise Technology Oct 2018 - May 2023Jay Syverson is the Vice President of Customer Relationship Implementation Services with Optum Enterprise Technology. His team focuses on the evolution of customer services to enable Optum and UHC customers to consume infrastructure in whatever approach they choose. Jay comes to his role with 35+ years of experience with healthcare solutions companies, as well as business intelligence and customer relationship management software & services companies.
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PresidentPoint Of Care Decision Support Llc Mar 2017 - Oct 2018Saint Paul, Mn, UsPCDS enables care providers to augment their team with integrated electronic decision support driving consistent, measurable, evidence based quality of care for patients with severe, chronic conditions. -
Vice President Healthcare PracticeCoherent Solutions Oct 2015 - Feb 2017St Louis Park, Minnesota, UsCoherent Solutions delivers commercial grade software development solutions including mobile applications, quality assurance (QA) services and business intelligence (BI) solutions for customers in healthcare other verticals to help them focus on business innovation. Coherent Solutions has helped hundreds of clients get more work done in less time and with significant savings. As Vice President (VP) for Coherent Solution’s Healthcare Practice, some of my achievements to date include:• Created a Healthcare Practice to leverage existing company capabilities in a vertical domain. • Added 4 new healthcare clients in 2016. • Initiated a new solution for provider networks to manage patient readmission • Expanded the business development team to support new sales opportunities -
Senior Vice PresidentOptum Mar 2012 - Sep 2015UsOptum is a $67B subdivision of United Health Group that delivers secure, data-driven business and operational solutions for healthcare providers and payers. Led Optum Data Management (ODM) in a COO role. Drove major initiatives to centralize and commercialize data assets across Optum. The organization went from a nine-person vision and planning team to a 1,300 person delivery organization overnight when Optum was acquired by United Health Group. Accomplishments included:•Executed consolidation and simplification initiatives which drove over a 20% reduction in direct, annual labor and environment consolidation savings over a three-year period.•Unified disparate practices and processes both inside ODM and across Optum. •Led the organization to effective collaboration across Optum unifying payer and provider solutions to enable better focus on patients to resolve the broad needs of healthcare. •Executed new practices and technologies, managing both unstructured and structured data across all Optum markets and all United Health Group channels.•Monetized solutions to drive 235% revenue growth from 2013 to 2015. •Provided executive leadership to United Health Group’s “General Manager Program". -
Vice President (Vp)Optum May 2010 - Feb 2012UsLed the Optum Health Care Operations and Technology (HCOT) team, a key entity in Optum’s healthcare consulting organization, in a COO role. HCOT solutions impact the healthcare marketplace by driving increased top line revenue growth or reducing operations costs, enabling higher efficiency and effectiveness. Accomplishments included:•Executed initiatives to maintain sustained year-over-year revenue growth of 35% and corresponding growth in the number of associates to enable a more dynamic mix of solutions needed by the industry. •Initiated new mentoring and staff development programs. •Transformed the Leadership Acceleration Program to effectively attract, retain and develop healthcare consulting expertise targeting college graduates. •Grew annual hiring 150% per year, year-over-year in 2010 and 2011. •Named as a Partner for the OptumInsight Consulting organization in 2011.
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Interim Executive RolesSyverson Enterprises Nov 2004 - May 2010Provided Interim Executive Management services either as a consultant or as a full-time employee. Engagements varied from brief, specific assignments such as marketing assessments to multi-month engagements as a corporate officer. My leadership was sought because the company had one or more of the following challenges:• Were in need of change, transformation or growth• Required collaboration for organization growth • Were in need of leadership development at senior levels• Required international business experience • Would benefit from my network of professional leaders Consultations included:•Interim Vice President Operations for Traust Consulting (2010). Reported to the CEO and Founder. Focus: operations review, adapting existing processes to reflect changes in project opportunities. Updated consultant incentive plans; developed new practice concepts that leverage Oracle EBS consulting skill sets.•Interim Chief Operating Officer (COO) for Threewire (2010), providing operational management for the industry leader in patient recruitment services. Focus: management to improve scalability and profitability, redefined processes for new service offerings, created new services strategies to leverage expanded go-to-market opportunities. •Vice President (VP) Development and Technology for Boundary Medical (2008-2010). Reported to the CEO as the VP of Technology / Chief Information Officer (CIO). See PROJECTS.•Vice President Sales for The Occasions Group (TOG), a Taylor Company (2008). See PROJECTS.•Interim Senior Vice President (SVP) Sales and Marketing (2005) for Pointdexter Systems of New York, New York. Implemented strategies and infrastructure required for transformation from a product-focused company to a customer-centric company. See PROJECTS. •Vice President, Sales and Professional Services for Valeo IP, a Taylor Company (2004-2005), a start-up company that provided copyright infringement risk management solutions. See PROJECTS.
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President And Chief Executive Officer (Ceo)Achieve Healthcare Technologies Jan 2006 - Jan 2008UsAchieve Healthcare provided software for billing and care management to the long-term care industry. This was a turn-around opportunity. The company product line included two legacy lines developed in the early 1990s, a client server product line developed in the mid-to-late 1990s and a SaaS product line which was the current platform for new sales revenue. Reported to the Chairman of the Board as the President of Achieve Healthcare. •Led an initiative to secure investment resulting in an acquisition. •Identified and eliminated recurring fixed costs equal to 5% and personnel cost equal to an additional 10% of the budget in 2006 for 2007. •Drove an increase in per-employee revenue by 16%. •Diversified from one primary revenue channel to three revenue channels by the end of 2007, positioning future growth for the acquiring entity. -
President & Chief Executive Officer (Ceo)Syg Global Feb 2003 - Oct 2004President & Chief Executive Officer (CEO) SyG Global provided Performance Measurement consulting services. Clients benefited from more effective measurement of Balanced Scorecard initiatives. •Developed a close business partnership with Panorama Business Views (currently,Actuate), the leader in performance-measurement software. •Led the implementation of a performance-measurement solution in partnership with Accenture for the State of Florida.
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Chief Operating Officer (Coo)Interelate Jan 2002 - Jan 2003Interelate provided CRM “Analysis to Offer” solutions leveraging E.piphany decision support software for Fortune 1000 companies. Reported to the Interim Chief Executive Officer (CEO) as the Chief Operating Officer (COO) responsible for company strategy, sales revenue, profitability, customer satisfaction and professional services. • Drove sales and go-to-market strategy • Increased new sales revenue 12 % • Increased backlog revenue 65% • Increased average monthly revenue 29.8% • Increased per-employee revenue 85.5% • Executed management oversight to improve EBITA goals • Increased EBITA from a negative 36.6% to a positive 7.2% • Increased gross profit from negative $655,000 to a positive $172,000 • Promoted from Vice President (VP) to Chief Operating Officer (COO) -
Vice President (Vp) Of Professional ServicesInterelate Apr 2000 - Jan 2002•As Vice President of Professional Services, built a business practice delivering 50% of the company’s revenue in support of solutions to Telecom clients via multi-million dollar, multi-year annuity contracts •Led the organization and staffing of European office in Amsterdam•Drove collaboration of seamless delivery across multiple services organizations
Jay Syverson Skills
Jay Syverson Education Details
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Minnesota State University, MankatoFinance -
Minnesota State University, MankatoBusiness Administration - Marketing And Finance
Frequently Asked Questions about Jay Syverson
What company does Jay Syverson work for?
Jay Syverson works for Intuitive Technology Group
What is Jay Syverson's role at the current company?
Jay Syverson's current role is Chief Revenue Officer at Intuitive.
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What schools did Jay Syverson attend?
Jay Syverson attended Minnesota State University, Mankato, Minnesota State University, Mankato.
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Jay Syverson has interest in Mankato, I Love To Mentor, When My Now Adult Children Were Younger, I Also Play The Bass.
What skills is Jay Syverson known for?
Jay Syverson has skills like Leadership, C Level Management, Healthcare, Strategic Vision, Transformational Leadership, Cross Functional Team Leadership, Organizational Change Agent, Healthcare Information Technology, Strategic Planning, Change Management, Profitable Growth, Business Intelligence.
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