Jay Thakkar Email & Phone Number

With over six years of experience in information technology, data analysis, and customer relationship management, I am a passionate and skilled IT analyst at Staples Canada. I hold the Salesforce Certified Administrator (SCA) credential and have completed two Google certifications on data and project management. As an IT analyst, I work with various teams and stakeholders to design, implement, and optimize Salesforce solutions that enhance customer satisfaction, operational efficiency, and business growth. I also leverage my analytical skills and data expertise to create and automate reports and dashboards that provide actionable insights and recommendations. In my previous roles, I have supported and contributed to multiple projects and initiatives that improved data quality, business processes, and user adoption. I enjoy collaborating with diverse and cross-functional teams, learning new technologies and tools, and solving complex problems. I am driven by the mission of delivering innovative and customer-centric IT solutions that make a positive impact.

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  Kalinga University, Raipur

  Computer And Information Sciences And Support Services