Jay Tonsager Email & Phone Number

Robbinsdale, Minnesota

• Design and update websites using Wix (previously used Adobe Muse)
• Communicate with stakeholders to ensure proper messaging and design
• Improve SEO by updating page descriptions, keywords, header tags, photo thumbnails and alternative text
• Design banners and signs for annual Little League Wood Bat Tournament

Edina, Minnesota, United States

• Create and simplify customer facing price sheets for Pearle, Ray-Ban, Oakley and Maui Jim Lenses
• Enhance customer experience by selling glasses and contacts that meet the customer’s needs in style and function
• Organize and order inventory for our in-stock revenue and trial contact lenses
• Analyze and present KPIs for the company while working with Management to solve problems and improve processes
• Look up and submit insurance for eye exams and eye wear
• Adjust and repair glasses to ensure the right fit

Edina, Minnesota, United States

• Enhance customer experience by selling glasses and contacts that meet the customer’s needs in style and function
• Look up and submit insurance for eye exams and eye wear
• Adjust and repair glasses to ensure the right fit
• Communicate with co-workers as a team to ensure the best customer service and satisfaction

Cottage Grove, Minnesota

• Managed inbound lead generation and handed off all qualified leads to sales team
• Executed targeted email campaigns, social media posts/Ads and direct mail campaigns based on customer personas using Hubspot CRM & Marketing Software
• Developed and published marketing materials including website pages, press releases, blog posts, case studies, and handouts
• Planned and presented webinars with coworkers and industry partners

Greater Minneapolis-St. Paul Area

• Designed and updated websites using Adobe Muse
• Communicated with stakeholders to ensure proper messaging and design
• Improved SEO by updating page descriptions, keywords, header tags, photo thumbnails and alternative text

Edina, Minnesota

• Enhance customer experience by selling glasses and contacts that meet the customer’s needs in style and function
• Look up and submit insurance for eye exams and eye wear
• Adjust and repair glasses to ensure the right fit
• Communicate with co-workers as a team to ensure the best customer service and satisfaction

Edina And Elk River, Minnesota

• Ran testing on patients before they saw the eye doctor
• Discussed and entered medical information of the patients
• Communicated with patients, receptionist and eye doctor to ensure the right tests were conducted

Elk River, Minnesota

• Converted medical records to electronic documents to help the store go paperless
• Observed how the business works and improved my knowledge of small business

Edina, Minnesota

• Designed and updated websites using Adobe Muse
• Communicated with the campaign team to ensure proper messaging and design
• Improved SEO by updating page descriptions, keywords, header tags, photo thumbnails and alternative text

Bachelor Of Science (B.S.), Business And Marketing Education

Bachelor Of Arts (B.A.), Spanish Studies

Minor, Management