Jay Tonsager Email & Phone Number

Robbinsdale, Minnesota

• Design and update websites using Wix (previously used Adobe Muse)• Communicate with stakeholders to ensure proper messaging and design• Improve SEO by updating page descriptions, keywords, header tags, photo thumbnails and alternative text• Design banners and signs for annual Little League Wood Bat Tournament

Edina, Minnesota, United States

• Create and simplify customer facing price sheets for Pearle, Ray-Ban, Oakley and Maui Jim Lenses• Enhance customer experience by selling glasses and contacts that meet the customer’s needs in style and function• Organize and order inventory for our in-stock revenue and trial contact lenses• Analyze and present KPIs for the company while working with Management to solve problems and improve processes• Look up and submit insurance for eye exams and eye wear• Adjust and repair glasses to ensure the right fit• Communicate with co-workers as a team to ensure the best customer service and satisfaction

Edina, Minnesota, United States

• Enhance customer experience by selling glasses and contacts that meet the customer’s needs in style and function• Look up and submit insurance for eye exams and eye wear• Adjust and repair glasses to ensure the right fit• Communicate with co-workers as a team to ensure the best customer service and satisfaction

Cottage Grove, Minnesota

• Managed inbound lead generation and handed off all qualified leads to sales team• Executed targeted email campaigns, social media posts/Ads and direct mail campaigns based on customer personas using Hubspot CRM & Marketing Software• Developed and published marketing materials including website pages, press releases, blog posts, case studies, and handouts• Planned and presented webinars with coworkers and industry partners

Greater Minneapolis-St. Paul Area

• Designed and updated websites using Adobe Muse• Communicated with stakeholders to ensure proper messaging and design• Improved SEO by updating page descriptions, keywords, header tags, photo thumbnails and alternative text

Edina, Minnesota

• Enhance customer experience by selling glasses and contacts that meet the customer’s needs in style and function• Look up and submit insurance for eye exams and eye wear• Adjust and repair glasses to ensure the right fit• Communicate with co-workers as a team to ensure the best customer service and satisfaction

Edina And Elk River, Minnesota

• Ran testing on patients before they saw the eye doctor• Discussed and entered medical information of the patients• Communicated with patients, receptionist and eye doctor to ensure the right tests were conducted

Elk River, Minnesota

• Converted medical records to electronic documents to help the store go paperless• Observed how the business works and improved my knowledge of small business

Edina, Minnesota

• Designed and updated websites using Adobe Muse• Communicated with the campaign team to ensure proper messaging and design• Improved SEO by updating page descriptions, keywords, header tags, photo thumbnails and alternative text

Bachelor Of Science (B.S.), Business And Marketing Education

Bachelor Of Arts (B.A.), Spanish Studies

Minor, Management