Jay Underwood Email and Phone Number
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I am Always open to Rewarding Opportunities with Top Notch Organizations that will allow me to utilize my knowledge, skills and passion for growth and success. I am Experienced with Internet Sales, Merchandising, Marketing, Advertising, and Wholesale operations. Excellent consultant that provides consistent results and client success by helping dealerships and business clients improve traffic, adopt and improve processes, train associates, and drive sales and profitability. Mastery of complex solution selling. Superior analyst with expert implementation skills. Impacting success through training, solution tailoring, and software utilization. Strong understanding of the digital automotive marketplace and how to connect sellers and buyers for efficiency and satisfaction. Known for organization, using key reports to provide insights and determine actionable solutions, and creating effective value presentations. Personal strengths include; leadership, unselfish team player, exceptional attitude, sustained energy, and commitment. Fluent with Microsoft Office (Word, Excel, Power Point), Outlook, Google Drive, and Salesforce. Experienced with Cox Automotive Dealership Software including: vAuto Provision (Pricing, Appraising & Inventory Managagment), VinSolutions CRM for Lead Management, Manheim Market Report, and KBB's Instant Cash Offer Tool.
Gp Strategies Corporation
View- Website:
- gpstrategies.com
- Employees:
- 4260
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Automotive Retail Experience Coach And Product Trainer - HyundaiGp Strategies CorporationMetairie, La, Us
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Automotive Retail Experience Coach/Product Trainer - HyundaiGp Strategies Corporation Feb 2023 - PresentLouisiana, Mississippi, AlabamaResponsible for facilitating and delivering coordinated product training and retail experience coaching to in-Dealership sales associates and the management staff, within a 3-State Territory, for Hyundai Motor America. Analyze and track KPI's IE: overall buyer satisfaction, F&I wait time, vehicle knowledge, delivery proficiency and other key measurements on the Hyundai Retail Experience Dashboard to identify opportunities and tailor dealership coaching with insights, focus areas, and best practice recommendations to improve Dealership performance. Develop, communicate, and manage a coaching schedule that supports specific dealer needs while satisfying HMA requirements, priorities and standards. Conducting special training assignments, new hire one-on-one's, and attending dealership meetings as needed. Monitoring, supporting, and following-up on required associate virtual training modules for their monthly certification achievement. Sharing wins, best practices and issues for awareness and improvement. On-going product learning, monitoring industry news, and conducting competitive comparisons to maintain current knowledge, expertise and perspective for successful coaching.
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Territory ManagerAcv Auctions Aug 2019 - Dec 2022New Orleans, LaAchieved growth, retention, and improved wholesale market share for the fastest growing online automotive wholesale auction platform in the industry. Prospected, educated, coached, marketed and provided superior service and support for dealership buyers and sellers in the market. Expanded their adoption of the wholesale products and services offered to create partnerships that maximized their profitability, success and efficiency in the wholesale arena. -
Sales & Business DevelopmentWholesale Auto Group May 2018 - Aug 2019Kenner, LouisianaCreating and improving CRM templates and follow up action points. Refining the Buying Center offer communication and follow up process. Creating a venture to partner with other Independent Dealers to provide financing and also refinancing for previous buyers. Providing Insight with online merchandising, reputation management, marketing, sourcing and Advertising ROI. Assisting internet and showroom shoppers with all aspects of the sale, from initial contact to financing completion and signed paperwork to sell, buy, trade and deliver pre-owned vehicles. -
Internet Sales SpecialistHonda Of Covington La Jan 2018 - May 2018Covington , LaManaged, responded to, and followed up with a Large volume of customer e-mails, calls, texts and credit applications. Customized CRM templates and communication cycles to convert internet shoppers into buyers. Created Price quotes, set appointments, appraised vehicles, completed demonstrations and test drives, preliminary desking, and shopper negotiations to complete vehicle sales and delivery. Assisted and trained sales staff with internet resources that reinforce vehicle pricing, competitive advantages, trade-in values, and vehicle features to aid shopper negotiations and increase profitability. Located and coordinated Dealer trades to facilitate New Vehicle Sales. Monitored Competitors and adjusted price quotes to create dealership traffic. -
Dealer Advertising Success ConsultantCox Automotive (Autotrader.Com Kbb.Com Dealer.Com) Nov 2008 - Sep 2017Greater New Orleans AreaConsulted with Dealership clients to educate, integrate and customize internet marketing and software solutions to improve their customer traffic, conversion and sales. Facilitated monthly reviews with owners and GM’s to monitor progress, assess competitors, and identify opportunities to improve results. Developed action plans, provided training, and coordinated online display advertising and vehicle merchandising to achieve results and align with OEM guidelines. Online Marketing tools included vehicle listings, display, and website products from Autotrader.com, KBB.com, and Dealer.com. Worked with Cox Automotive softare partners to leverage and integrate additional dealership solutions including; vAuto’s inventory management and auction software, VinSolutions CRM software, Dealertrack’s DMS and F&I product mix and Dealer.com’s complete website, search and social media platform of solutions.
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Dealer Merchandising SupervisorAutotrader.Com May 2008 - Nov 2008Greater New Orleans AreaBusiness Development and Account Service coordination for Dealerships that needed inventory collection and merchandising for online listings. On the lot inventory capture and vehicle photography to upload and export to third party advertising sites. -
Business ConsultantBest Of New Orleans Llc Nov 2007 - Apr 2008Mobile, Alabama AreaConsulting for restaurant start up and development. Assisted with Real Estate selection, demographic studies, layout and design, sourcing equipment, cost analysis, revenue projections, Systems setup, planning and Marketing.
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District ManagerBlockbuster Feb 1995 - May 2007Greater New Orleans AreaDirected 12-15 Stores with over 150 employees, that exceeded 13 Million dollars in annual revenue, while successfully servicing 45,000 active members each month. Evaluated and coached Store management to execute the key merchandising, sales, and service strategies to exceed the company objectives. Successfully opened new locations, coordinated store remodels, acquisitions, and relocations. Conducted training classes to orient new employees and educate existing employees in the areas of Hiring, Diversity, Financial Management, Customer Service, Selling Skills, Performance Management, and numerous operational programs. Coordinated Recruiting and conducted interviews to attract and hire new employees for every level within the District. Performed regular employee evaluations, assessment interviews, and created employee training and development plans. Completed training classes to gain expertise in the areas of presentation skills, What Matters Most (Franklin Covey), Wicklander behavior based interview techniques, and Blockbuster District Leader Management Modules.
Jay Underwood Skills
Jay Underwood Education Details
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Journalism & Mass Communication
Frequently Asked Questions about Jay Underwood
What company does Jay Underwood work for?
Jay Underwood works for Gp Strategies Corporation
What is Jay Underwood's role at the current company?
Jay Underwood's current role is Automotive Retail Experience Coach and Product Trainer - Hyundai.
What is Jay Underwood's email address?
Jay Underwood's email address is ju****@****ons.com
What is Jay Underwood's direct phone number?
Jay Underwood's direct phone number is +150490*****
What schools did Jay Underwood attend?
Jay Underwood attended Drake University.
What skills is Jay Underwood known for?
Jay Underwood has skills like Account Management, Sales Process, Online Advertising, Sales, Management, Digital Marketing, Email Marketing, Lead Generation, Advertising, Advertising Sales, Online Marketing, Sem.
Who are Jay Underwood's colleagues?
Jay Underwood's colleagues are Janaina Xavier, Joy Thompson, Gabrielle Santos, Mohamed Nashrudeen, Samantha Byck, Stanley Athikuni, David Jude Pereira.
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