My duties are to support, develop and maintain service relationships with all participants (physicians, providers and administrators) of a provider network. Responds to electronic and direct inquiries from clients about policies, rates, changes, referrals, eligibility, credentialing, etc.

Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, or state of residency.Contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person. See more occupations related to this task.Compile, record, and code results or data from interview or survey, using computer or specified form. See more occupations related to this task.Review data obtained from interview for completeness and accuracy.See more occupations related to this task.Explain survey objectives and procedures to interviewees and interpret survey questions to help interviewees' comprehension.

*Interact with customers to provide information through Telecommunications.*Respond to inquiries about Humana Medicare and various services.*Processed Claims and Billing.*Handle and Resolve difficulties and complaints.*Able to research Knowledge of Humana, Medicare, Physician Services, and Partnered Resources*Data Entry*Quality Listening Skills*Give Detailed reports on each client interaction

*Provide Linen and Supplies to Housekeeping, Pools, and Restaurants throughout the property.*Quality Check all Linen and Supplies.*Place Supplies in designated areas.*Prepare Housekeeping Carts & Linen Rooms.*Pick up Soiled Linen from Restaurants and Pool Areas.*Use of Motorized Vehicles for transport To and From Receiving Areas

*Identify account holder and verify account information.*Assist consumers with a high level of customer service in a variety of areas, as these may pertain to the scope of services provided pursuant to this Statement of Work.*Application status, procedures for completion.*Application initiation and completion.*Loan Notification (including notification of terms and conditions of the loan).*Disbursement Process.*Adherence to all scripts, regulatory guidelines and procedures.

*Managed 25 to 50 individuals in the Penthouse Suites; which serviced Executives, Celebrities, & High Rollers*Plan and prepare employee work schedules.*Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.*Inspect work performed to ensure that it meets specifications and established standards.*Perform or assist with cleaning duties as necessary.*Confer with staff to resolve performance and personnel problems, and to discuss company policies.

FRONT DESK CLERK | PLAY LV (PLAZA & VEGAS CLUB HOTELS) | APRIL 2009–MARCH 2010 | LAS VEGAS, NVROOM RESERVATION CLERK| MARCH 2008-NOVEMBER 2008| LAS VEGAS, NV• Greet, register, and assign rooms to guests of hotels.• Contact housekeeping or maintenance staff when guests report problems.• Issue room keys and escort instructions to bellhops.• Make and confirm reservations.• Verify customers' credit, and establish how the customer will pay for the accommodation.BELLPERSON | PLAY LV (PLAZA & VEGAS CLUB HOTELS) | NOVEMBER 2008-APRIL 2009 | LAS VEGAS, NV• Receive and mark baggage by completing and attaching claim checks.• Greet incoming guests and escort them to their rooms.• Transport guests about premises and local areas, or arrange for transportation.• Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.

Starting as a Houseman, 6 months later become Supervisor from my Team Leadership, Encouraging People, & Training Others.• Plan and prepare employee work schedules.• Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.• Inspect work performed to ensure that it meets specifications and established standards.• Perform or assist with cleaning duties as necessary.• Confer with staff to resolve performance and personnel problems, and to discuss company policies.

• Answer customers' questions about merchandise and advise customers on merchandise selection.• Stamp, attach, or change price tags on merchandise, referring to price list.• Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.• Compare merchandise invoices to items actually received to ensure that shipments are correct.• Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.

Started as a Sales Clerk, became Team Leader & traveled around the country to open new stores.• Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.• Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.• Monitor sales activities to ensure that customers receive satisfactory service and quality goods.• Instruct staff on how to handle difficult and complicated sales.

Started as a Courtesy clerk at Age 16, became a Produce Clerk at Age 18• Answer customers' questions about merchandise and advise customers on merchandise selection.• Stamp, attach, or change price tags on merchandise, referring to price list.• Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.• Compare merchandise invoices to items actually received to ensure that shipments are correct. Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.