Jay Walton Email & Phone Number

Implementing SAP Ariba Supplier Risk Vendor Risk Management application.UAT Test Manager - Managing team of business users in their Hands On Testing of the application. Defect management with Accenture and Ariba teams.Business User Training Lead - creating training materials, delivering training modules differentiated for various user groups to 2000 users globally. Operational Support - supporting users in the implementation and initial usage of the application.

London, United Kingdom

Responsibilities:• Producing As-Is Process Flows and Procedure documents. • Identify and implement process improvements.• Design and develop robotic processes using ANZs Automation Anywhere tool• Create functional/non-functional requirements for on boarding London Lending Operations and Market Operations onto the Pegasystems based ANZ Standard Workflow application

London, United Kingdom

Responsibilities:• Managing Order Book prioritisation with business programme heads.• Maintaining effective working relationships with business sponsor, geographical business leads, IT Operations and Audit heads.• Managing multiple time critical and quality sensitive concurrent projects, encouraging best use of Agile and DevOps methodology. • Creating project plans, task and resource allocation, progress reporting, quality control and issue escalation processes.• Managing migration of Business Analysis, Project Management and Production Support functions from the UK to India.• Implementing new global standard project tracking and reporting standards. Achievements:• Double hatted in Programme Management and Business Analysis Management roles.• Successfully offshored UK roles to India without adverse impact to delivery schedule or quality standards.

London, United Kingdom

Responsibilities:• Managing teams of solutions analysts in the UK and India in respect of the HSBC Group’s Global Payments Investigations application.• Assessing the viability of new requests and from initial business requirements providing the business with proposals and solutions that meet business needs, aligned with IT strategy and maximising re-use globally.• Providing business driven IT consultancy, giving information about potential technology solutions, costs and timescales to enable business management to make informed choices about their IT investment.• Requirements elicitation at all levels of business from strategic to tactical using a variety of techniques from workshops to interviews.• As-is and to-be process mapping and modelling using appropriate presentation methods to ensure understanding and buy in from sponsors. • Advising and educating IT on business needs.• Negotiating agreed solutions that meet the needs of multiple stakeholders with diverse opinions and contradictory requirements.• Creation of project plans, task and resource allocation, progress reporting, quality control and issue escalation processes.• Double hatted as Head of Programme and Project Management in the last year, responsible for managing multiple project deliveries, embedding DevOps and Agile methodologies, standardised reporting, and migration of effort to low cost centres in India and China. Achievements:• Managed successful implementation of HSBC Groups Payment Investigation application across the major complex geographies (US, UK, Hong Kong) within an aggressive 2 year timescale and without any major production incident.• Managed the definition, build, test and implementation of the Group’s Sanctions/AML/FATF case handing workflows globally in 6 months.

London, United Kingdom

Responsibilities:• Managing teams of system testers in the UK and India in system and integration testing of the new HSBC Group standard Payments Investigation application.• Establishing Test Strategy and Plan to ensure successful risk based validation process.• Creating an effective cross functional defect/incident management process.• Leading engagement with specialist performance testing team, building a flexible user activity model to forecast user numbers and locations, activities and durations.Achievements:• Production incident free implementation of the Global Payments Investigations application in 36 countries in an 18 month period.• Leading, monitoring and controlling geographically spread teams with diverse work cultures.

London, United Kingdom

• Managing a team of 5 Pega workflow architects to deliver high quality systems enhancements within agreed timescales. • Lead the elicitation, collation and interpretation of requirements from US, UK and Hong Kong for a new payments investigation application. • Subject Matter Expert during the clear choice process between IBM, Sunguard and Pegasystems solutions.

London, United Kingdom

• Managing 4 managers and 60 staff in all aspects of international cheque negotiation and collection, domestic and international drafts, and cheque clearing. • Forecast, tracking and reporting on £3m annual budget• Internal Audit responses.• Analysed departments’ systems requirements liaised with IT to produce feasibility report and obtained sign off from all interested parties. Produced functional and technical specifications and acted as business consultant to IT during programming phase. Formulated user acceptance test plans and co-ordinated testing and re-testing until new system met user requirements.

London, United Kingdom

• Managing 3 supervisors and 9 staff • Account opening/closing maintenance for all Foreign Currency accounts for UK Bank.• Small process improvement projects.• Subject Matter Expert representing the department in IT implementation

London, United Kingdom

• Documentary Credits Department - Advising and amending letters of credit, checking documents.• Guarantees Department – Amending and extending guarantees, collecting fees.• Trade Products Management Office – Process improvement projects, re-writing code on Letter of Credit system to produce advices (COBOL).