Operated five Mitsubishi Wire EDM machines to produce small run press and cutting dies and die componentsPrepared and setup parts in machines prior to productionImported, compiled and edited programs to suit setup conditions before processing partsChecked parts for accuracy and recorded critical dimensionsModified programs as necessary to ensure parts remained within desired toleranceBlueprint readingCompleted machine repairs and maintenance as needed

Instructed students on the safe usage of machine shop tools including:vertical mills, lathes, CNC mills, CNC lathes, drill presses, surface grinders,and wire EDM machinesAssisted students with designing specialty tools and producing replacement parts in the process of machine maintenanceInstructed students in conversational programming, metrology, and quality controlAssisted students in creating technical drawings and generating CAM toolpaths with EspritInstructed students in blueprint reading skills, including reading and producing shop diagrams and the use of geometric dimensioning & tolerancing

Programmed and operated two Star 5 axis CNC grinders and other tool fabrication machinery to produce custom step drills and form drillsReground existing tools to customer specificationsPrecisely measured lengths, diameters, angles, run-out, radii, and inspected for any visual imperfections tools produced using optical comparators, micrometers, calipers, test indicators, and automated measuring equipment.Recorded critical dimensions for completed operationsAdjusted grinding programs as needed to ensure tools met all tolerance requirementsPrepared carbide blanks for grinding by cutting to specified lengths and polishing cut surfacesMounted and dressed diamond grinding wheelsBlueprint readingPerformed scheduled and required maintenance on equipment as needed

Handled complex customer complaints and problems related to Amazon's delivery chainAssisted in technical troubleshooting and repair of Amazon branded E-Readers, tablets, and cellphonesSupported first-tier agents with live contact related questions, business customer and vendor escalationsResolved escalated customer contacts through phone calls, online chats, and emailSupported Amazon Fresh, Large Items, and Registry workspaces

Instructed students on the safe usage of machine shop tools including:vertical mills, lathes, CNC mills, CNC lathes, drill presses, surface grinders,and wire EDM machinesAssisted students with designing specialty tools and producing replacement parts in the process of machine maintenanceInstructed students in conversational programming, metrology, and quality controlAssisted students in creating technical drawings and generating CAM toolpaths with EspritInstructed students in blueprint reading skills, including reading and producing shop diagrams and the use of geometric dimensioning & tolerancing