Technical Consultant
N3S Consortium
AeroLeads people directory · profile
Jay Willis Email & Phone Number
Technical Consultant
at
N3S Consortium
1 work email found
@nextgen.com
1 phone found area 678
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
N3S Consortium
Role
Technical Consultant
Location
Atlanta Metropolitan Area, United States
Who is Jay Willis? Overview
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Quick answer
Jay Willis is listed as Technical Consultant at N3S Consortium, based in Atlanta Metropolitan Area, United States. AeroLeads shows a work email signal at nextgen.com, phone signal with area code 678, and a matched LinkedIn profile for Jay Willis.
Jay Willis previously worked as (CRM) Customer Relationship Management Consultant at N3S Consortium and Director, Customer Support at Nextgen Healthcare. Jay Willis holds Information Technology from University Of North Georgia.
Company email context
Email format at N3S Consortium
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{first_initial}{last}@nextgen.com
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AeroLeads found 1 current-domain work email signal for Jay Willis. Compare company email patterns before reaching out.
Profile bio
About Jay Willis
As the Director of Customer Support at NextGen Healthcare, led a team of 4 managers and over 50 support professionals providing direct client support for critical healthcare applications, including EHR, Practice Management, Patient Portal, Population Health, Virtual Visits, Health Quality Measures, and Mobile solutions. Bringing 16 years of experience in Healthcare Information Technology leadership focused on SaaS, application, and technical support team management. Empathetic approach to improve patient outcomes through customer engagement.Proven track record of driving operational excellence, enhancing customer satisfaction, and optimizing support processes. Adept at recruiting, training, mentoring, and retaining high-level talent, and incorporating them into high-performing teams. Continuous focus on change management, process and procedure enhancements, and customer experience and engagement. Certified Support Center Manager (SCP) credential from Services Strategies with extensive experience engaging with C-Level customers to address critical business objectives.
Listed skills include Information Technology, Management, Project Management, Enterprise Software, and 11 others.
Current workplace
Jay Willis's current company
Company context helps verify the profile and gives searchers a useful next step.
N3S Consortium
8 roles
Jay Willis work experience
A career timeline built from the work history available for this profile.
(Crm) Customer Relationship Management Consultant
Current
N3S Consortium
Direct project management leadership of onshore US and offshore international client engagements expanding operations into the United States. Delivery of CRM implementation solutions including proactive analysis of existing environments to streamline processes, procedures, configurations, and workflows.
Feb 2024 - Present
Director, Customer Support
Led the Tier2 applications and technical Support managers and teams consisting of 4 managers and 52 individual contributors providing direct client Support ensuring the quality and efficiency of our support services for critical product offerings, including EHR, Practice Management, Patient Portal, Population Health, Virtual Visits, Health Quality Measures, and Mobile.
Dec 2021 - Dec 2023
Director, Data Support
Direct leadership of the Data Support team to ensure customer availability to the Syapse SaaS portal enabling access to accurate real-world de-identified cancer data represented through predetermined data cohorts and custom engagements enabling precision medicine to improve patient outcomes.
Sep 2019 - Dec 2021
Manager, Service Management
Directly managed the HealthSource SaaS application Tier 2 support team and Tier 1 support managers exceeding customer expectations and increasing product adoption. Enabled product applications access through active implementation projects allowing health system customers to process patient medical records into centralized Health Information Management systems enabling PHI Release of Information.
Aug 2018 - Sep 2019
Senior Technical Support Manager, Commonwell Health Alliance
Managed the CommonWell Health Alliance data sharing network support and implementation team in order to activate and de-activate accessible patient data through the CareQuality platform with the primary goal of enabling interoperability of vendor neutral healthcare patient data.
Jan 2017 - Aug 2018
Product Support Manager, Enterprise Intelligence Analytics
Managed a team of up to 15 application and technical resources supporting complex data analytics SQL Server Healthcare software solutions. Products supported include: McKesson Performance Explorer (TIBCO Spotfire) (SaaS), McKesson Business Insight, McKesson Performance Decisions (SaaS), McKesson Benchmarking (SaaS), Meaningful Use and Trendstar Analytics.
Sep 2011 - Jan 2017
Product Support Specialist
Provided direct customer support for the following healthcare products. Performance Explorer (TIBCO Spotfire) (SaaS), McKesson Business Insight, McKesson Performance Decisions (SaaS), McKesson Benchmarking (SaaS), Meaningful Use and Trendstar Analytics.
Jul 2009 - Aug 2011
1 education record
Jay Willis education
-
University Of North Georgia
FAQ
Frequently asked questions about Jay Willis
Quick answers generated from the profile data available on this page.
What company does Jay Willis work for?
Jay Willis works for N3S Consortium.
What is Jay Willis's role at N3S Consortium?
Jay Willis is listed as Technical Consultant at N3S Consortium.
What is Jay Willis's email address?
AeroLeads has found 1 work email signal at @nextgen.com for Jay Willis at N3S Consortium.
What is Jay Willis's phone number?
AeroLeads has found 1 phone signal(s) with area code 678 for Jay Willis at N3S Consortium.
Where is Jay Willis based?
Jay Willis is based in Atlanta Metropolitan Area, United States while working with N3S Consortium.
What companies has Jay Willis worked for?
Jay Willis has worked for N3S Consortium, Nextgen Healthcare, Syapse, Ciox Health, and Change Healthcare.
How can I contact Jay Willis?
You can use AeroLeads to view verified contact signals for Jay Willis at N3S Consortium, including work email, phone, and LinkedIn data when available.
What schools did Jay Willis attend?
Jay Willis holds Information Technology from University Of North Georgia.
What skills is Jay Willis known for?
Jay Willis is listed with skills including Information Technology, Management, Project Management, Enterprise Software, Virtualization, Cloud Computing, Data Center, and System Administration.
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