Process Management (Claims Processing) of group policies for credit life insurance for 110 NBFCs & MFIsProcess owner for claims resolution for group policies; Reduced more than 50 % pending claims above TATCoordinated development of Partner Portal & NBFC-ATOM application with IT & respective business teamsRequirement gathering, coordinating and following up with the developments across stakeholders for IT issuesMIS & Data Analysis with reference to zone wise sales, premium received & other metrics as per requirement

Inventory & Vendor Management for Raw Materials, Spares, Packing Bags by collaborating across 15 units and 550 vendors/agentsEnsured timely disposal of Material Requisitions by consolidating RFQs, Preparing POs, Bill-Booking, Logistics. Total 300 POs/MonthImplemented VMI (Vendor Managed Inventory) for Packing Material; Expected to result in savings in excess of ₹ 2,000,000 per yearFacilitated Imports of chemicals, medicines & machinery; Finalized freight formalities for cargo arrival through Freight ForwardersConducted meetings with the suppliers to negotiate prices, terms and contracts; Actively involved in Marketing Research Activities

Prepared report on “Inbound & Outbound Logistics in Petroleum Industry” with reference to HPCL Mahul Terminal, Mumbai Assisted distribution network at MPSPL & Mahul Terminal with combined capacity of 500 TMT/Month ; Addressed retailers’ queries concerning price, availability & timely delivery of products on daily basisScrutinized loading of 10 truck/day on an average having a total cost involvement of 4.5 lac/day, Reduced the average loading time/truck by 15 % by negotiating with loaders & drivers

Issued 180-200 Turnover & Exposure Based policies per year to exporters after due assessment of proposal form and ensuring KYCAdjusted premium based on declarations, collected ₹ 10 Cr/Year as premium for the policies issued during the FY 2014-15 & 15-16’Led an 11-member team for UAT ECIE and ECIB module; Consolidated requirements from 8 HODs; Resolved 2690 change requestsArranged meetings with 15 banks’ ECIB officials and 48 Exporters to discuss the problems they faced while using the ECGC portal and recommended changes to be implementedInteracted with 60 vendors for timely delivery & proper installation of hardware and software for all the ECGC Ltd Branches across India; Handled yearly inventory (Under Inventory Head) worth ₹ 10 lac as a designated SPOC & saved ₹ 70,000 in FY 2014-15Coordinated with 800-900 exporters & 500-600 bank branches; Provided them customized access to ECGC portal; Resolved problems faced by clients by following up with the Service ProviderInitiated and managed Biometric registrations of 200 employees at the Head Office; Coordinated and resolved connectivity issues; Reduced average time taken/ resolution by 40% (Highest ever) in FY 14-15

Under TCS-iON Project, conducted online examination of approx. 10,000 candidates for various platforms like AIEEE and IBPSHandled inventories worth ₹ 500,000 for the examinations and supervised the processes with node accuracy of 99.80 %