Senior Engineering Program Manager
Current• Managed the system integration for new iPad and accessories; Ensured the timely product launch by aligning the key module schedule with the system development schedule; improved the product launch schedule, reduced initial quality issues and secured sufficient supply to meet the initial customer demand. • Played a key role in mitigating the initial quality and supply issues when the new Airpods was launched; resolve the issue successfully by investigating deeply into the root cause, developing creative solutions, and executing the validation plans on time; This has allowed an additional $250M/quarter in revenue.• Expanded my role to oversee the sustaining iPad operations by taking the lead for any issues that affect the program such as product quality, component supply, and factory capacity; proactively engaged with cross-functional teams, utilizing good relationships developed with Apple internal teams and Chinese OEM factories. • Led the engineering, sourcing and planning teams to develop, prioritize and execute critical design changes and new vendor qualifications for iPad product family; met the increased customer demand increase of 11% since 2017.• Developed more efficient validation processes with Apple internal teams and Chinese OEM sites, which helped expedite the qualification process and mitigate the business risks quickly.