Jay Young Email & Phone Number

Delray Beach, Fl, Us

Reno, Nv, Us

Supervise the areas of Systems and Technology Support Services,

Fort Lauderdale, Florida, Us

• Maintain and support enterprise migration in AWS. Responsible for coordinating with multiple teams and groups for successful instantiation of CCOE customers, • Oversee Proserv and Customer Success departments.• Identify gaps in automation, processes and identify system inefficiencies. Work with partner teams to put together the remediation plans.• Generate weekly and monthly reports related to AWS customer projects and migrations, No. of issues reported, open/closed issues, accomplishments, risks, dependencies, challenges etc.• Determine and coordinate the sharing of resources among various projects to the overall benefit of the company.• Oversee and be accountable for all projects that are being delivered to our customers• Implement processes consistent with Project Management Professional (PMP) and AGILE best practices• Facilitate the definition of program scope, goals, and deliverables• Capture overall program resource requirements and manage resource allocation• Develop, manage, and track budgets of customer facing projects• Oversee the tracking and execution of program deliverables using MS Project and AGILE software tools• Constantly monitor, track and report on progress of the project / program and communicate the status on regular cadence (twice a week/ once a week)• Present project progress, issues and mitigations to all stakeholders and lead complex technical discussions• Proactively identify potential issues and propose mitigation plans or alternative solutions• Identify key performance indicators, implement meaningful metrics, and measure project performance• Prepare presentations for management and customers to articulate program status, key risks, and mitigations, and technical milestones**Champion the initiatives of CloudHesive and all AWS Customers, by eliminating hurdles and providing necessary handholding to all daily activities and project.

Boca Raton, Florida, Us

PCI ComplianceData Center MigrationCustomer Data and Hardware Separation

Negotiated with Network Providers, (ATT, Comcast, Hotwire, Century Link/Level 3 and many others) for 110 acre (Security Forces Guarded) 25 buildings (Completed Implementation of all new network)infrastructure)2 x MDF’s, 15 x IDF’s600 personnel5 offsite locationImplemented:• Hyper-V and Veeam 60 Servers• Sysaid Purchase• Sysaid Service Desk Software with Connection to all personnel databases.• Sysaid Migration from Spice woks• Sysaid configuration with Service Level Agreements• ITIL• SLA for all Support (Hardware/Software uptime)• Project Management/Reporting• Internet• Cisco, Call Manager, VOIP Phones, Conference Phones, Firewall, Routers, Switches (Layer 3), AP’s• Separate Wireless/Guest Wireless• SIP Trucks, Faxing, Elevator Connections and E911 or 911 from all buildings for notification• Wireless Breakdown by Location• Dual Fiber Runs to all Dmarc, MDF, IDF, Network Closets • Network Closet Wiring • Dual Network Provider Rollover Configuration from both entry points • Video Conferencing Equipment• TV

Accountable for directing the information and data integrity of the enterprise and its groups and for all Information Technology functions of the enterprise. This includes all data centers, technical service centers, production scheduling functions, help desks, communication networks (voice and data), computer program development, and computer systems operations. Review all computerized and manual systems; information processing equipment and software for acquisition, storage and retrieval; and definition of the strategic direction of all information processing and communication systems and operations. Provides overall management and definition of all computer and communication activities within the enterprise including responsibility for providing a leadership role in the data to day operations of the Information Technology functions as well as providing direction as the enterprise grows through internal growth and external acquisition.Interacts with the executive management teams to monitor, validate and plan the enterprise’s future projects by location and initiatives.Initiate new company compliances within security policies.Manager of IT/IS/E-Commerce/Marketing

Pompano Beach, Fl, Us

Accountable for directing the information and data integrity of the enterprise and its groups and for all Information Technology functions of the enterprise. This includes all data centers, technical service centers, production scheduling functions, help desks, communication networks (voice and data), computer program development, and computer systems operations. Review all computerized and manual systems; information processing equipment and software for acquisition, storage and retrieval; and definition of the strategic direction of all information processing and communication systems and operations. Provides overall management and definition of all computer and communication activities within the enterprise including responsibility for providing a leadership role in the data to day operations of the Information Technology functions as well as providing direction as the enterprise grows through internal growth and external acquisition.Interacts with the executive management teams to monitor, validate and plan the enterprise’s future projects by location and initiatives.Initiate new company compliances within security policies.Manager of IT/IS/E-Commerce/Marketing

Schaumburg, Illinois, Us

Technical Management, Technical Understanding, Analyzing Information, Informing Others, Staffing, Problem Solving, Data Center Management, Developing Budgets, Coordination, Strategic Planning, Quality ManagementMaintains information technology strategies by managing staff; researching and implementing technological strategic solutionsResearch new technologies that will ensure the company continues improvement in all areasDirects technological research by studying organization goals, strategies, practices, and user projectsComplete projects by coordinating resources and timetables with user departments and data centerVerifies application results by conducting system audits of technologies implemented.Preserves assets by implementing disaster recovery and back-up procedures and information security and control structuresRecommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirementsAccomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actionMaintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societiesMaintains quality service by establishing and enforcing organization standards

Arlington, Virginia, Us

Infantry and Information Technology