Jay Gajjar Email and Phone Number
Greetings! π I'm on a mission driven by an unwavering commitment to excellence and a deep-seated passion for data analysis. My aspiration is to carve out a fulfilling career in the dynamic and ever-evolving IT industry, where the possibilities are limitless. I'm on the lookout for a position with an innovative and forward-thinking organization that not only values the transformative power of data but also offers fertile ground for my professional growth.π Data Analyst with a relentless pursuit of excellence ππ Seeking opportunities to thrive in the IT industry with innovative organizations ππ Customer service ace, dedicated to delivering top-notch results and satisfaction π―π Former Business Development Manager adept in identifying opportunities & devising strategies that are market-penetrating ππ€ Strong interpersonal skills and a knack for creative problem-solving β¨π‘ Equipped to make a significant impact through data analysis and a drive for excellence πβ¨ Let's Connect! β¨If you're part of an organization that's shaping the future of IT, I'd love to explore how my skills and expertise can contribute to your success. Let's embark on a journey of growth, innovation, and achievement together.
Zobone International Outsourcing Pvt. Ltd.
View- Website:
- zobonebpo.com
- Employees:
- 21
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Team Leader And TrainerZobone International Outsourcing Pvt. Ltd.Ahmedabad, Gj, In
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Team Leader And TrainerZobone International Outsourcing Pvt. Ltd. Jul 2023 - Presentπ Led the sales team to exceed revenue and sales targets, driving exceptional performance.π Provided comprehensive training and coaching to team members, elevating their skills and enhancing overall performance.π― Developed sales and training strategies in alignment with organizational goals, ensuring a cohesive approach to growth.π€ Built and maintained strong client relationships to ensure satisfaction and long-term retention.π Vigilantly monitored team performance, tracked key performance indicators (KPIs), and implemented continuous improvements.π Generated detailed sales and training performance reports for management, enabling data-driven decision-making.π Led recruitment efforts and successfully onboarded new team members as needed.π° Effectively managed the budget for sales and training activities, optimizing resource allocation.π Ensured strict adherence to relevant regulations and company policies, maintaining a culture of compliance.π Inspired and motivated the team to excel, consistently driving them towards achieving objectives and goals. -
Assistant ManagerJubilant Foodworks Ltd. -
Computing Services, 247.AiBestbuy North America Sep 2021 - Oct 2022Bengaluru, Karnataka, IndiaπIdentified and resolved customer service issues while implementing preventive measures for future incidents.π€ Skilled in translating client needs into high-quality service, consistently boosting customer satisfaction.π» Demonstrated expertise in computer setup, maintenance, and physical repairs to ensure optimal functionality and customer satisfaction.π Adept at building strong customer relationships, demonstrating empathy, and delivering customized solutions for exceptional experiences.β±οΈ Ensured a smooth and efficient customer service encounter during check-in and check-out, promoting customer satisfaction.π οΈ Utilized a meticulous approach to comprehend and resolve technology concerns, providing accurate solutions and estimates.π Proactively sought opportunities for improvement by staying updated on technological advancements and adapting to evolving service strategies.
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Business Development Operations ManagerSp Consultancy Apr 2019 - Sep 2021Ahmedabad, Gujarat, IndiaπIdentified new business opportunities, such as emerging markets, growth areas, industry trends, potential clients, and innovative products/services.π Generated leads and engaged in cold calling activities to connect with prospective customers, initiating valuable business relationships.π€ Nurtured client relationships through face-to-face and remote meetings, ensuring seamless communication and a deep understanding of client needs.π Demonstrated a strategic mindset by envisioning the bigger picture and strategically setting aims and objectives to elevate and refine business operations.π‘ Developed an in-depth understanding of the business's products and services, providing well-informed advice and guidance to clients and stakeholders.π₯ Played a pivotal role in team development by offering training and arranging external learning opportunities, fostering professional growth within the team.π Actively sought ways to enhance business operations and efficiency, perpetually striving for improvement.
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Customer Relations Senior Executive For Vodafone UkVodafone Shared Services India (Senior Executive) Mar 2017 - Mar 2019Ahmedabad, Gujarat, Indiaπ οΈ Took full ownership of investigating, resolving, and reporting customer complaints, guaranteeing swift and satisfactory resolutions.𧩠Showcased exceptional problem-solving prowess, dissecting customer complaints, pinpointing root causes, and delivering clear solutions. Accelerated corrections and diligently followed up for complete resolution.π Employed a proactive approach to detect and develop problem-solving strategies for addressing customer issues, minimizing their impact, and elevating overall satisfaction levels.πͺ Cultivated robust customer relationships, fostering exceptional satisfaction through effective communication and personalized attention.ποΈ Leveraged diplomatic finesse and keen observation to understand and evaluate customer perspectives. Masterfully persuaded customers through compelling arguments and solutions.
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Operations Shift ManagerDomino'S Pizza Mar 2015 - Feb 2017Ahmedabad, Gujarat, Indiaπͺ Orchestrated flawless store operations, guaranteeing adherence to high standards and a laser focus on amplifying sales in harmony with the agreed-upon business strategy.π§ Managed the meticulous upkeep of store premises and supervised all store equipment, guaranteeing an uninterrupted operational flow.π Spearheaded regular staff meetings to maintain team motivation and engagement at peak levels. Shouldered responsibility for training, promoting, and adeptly addressing staff concerns to cultivate and sustain a high-performing team. -
Team LeaderAgl Energy Services Pty Limited May 2008 - Sep 2012Sydney, New South Wales, Australiaπ Took the helm in driving club membership growth, resulting in a significant influx of new members.π Meticulously organized and executed club events, ensuring flawless coordination and leaving attendees with memorable experiences.π Conceived and implemented groundbreaking marketing strategies to promote club activities and broaden the audience base.π€ Skillfully facilitated club meetings, nurturing an inclusive and engaging atmosphere where members exchanged ideas and fostered collaboration.π° Expertly managed club finances, maintaining meticulous records of income and expenses while adhering to budgetary constraints.π€ Led successful fundraising initiatives, securing sponsorships and donations to bolster club initiatives and projects.π± Acted as a mentor and guide to club officers, providing valuable leadership insights and promoting their professional growth within the organization.π€Developed and maintained robust relationships with external stakeholders, including sponsors, community partners, and local businesses. -
Door To Door Sales AgentOrigin Energy Limited Jan 2007 - Jul 2010Sydney, New South Wales, Australiaπ Led initiatives to drive club membership growth strategically, resulting in a significant influx of new members.π Meticulously planned and flawlessly executed a variety of club events, ensuring seamless coordination and leaving attendees with unforgettable experiences.π° Took the helm of successful fundraising campaigns, securing sponsorships and donations to power club initiatives and projects, all while maintaining accurate financial records.
Jay Gajjar Education Details
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Master Of Business Administration - Mba -
Bachelor Of Commerce - Bcom -
The Sydney Business And Travel AcademyDiploma Of Hospitality Management
Frequently Asked Questions about Jay Gajjar
What company does Jay Gajjar work for?
Jay Gajjar works for Zobone International Outsourcing Pvt. Ltd.
What is Jay Gajjar's role at the current company?
Jay Gajjar's current role is Team Leader and Trainer.
What schools did Jay Gajjar attend?
Jay Gajjar attended Jaipur National University, Janardan Rai Nagar Rajasthan Vidyapeeth University, The Sydney Business And Travel Academy.
Who are Jay Gajjar's colleagues?
Jay Gajjar's colleagues are Rakesh Bhimjiyani, Samson Perriyil, Dilip Lohar, Zobone Dipesh, Kalpesh Thakrar, Mehul Pattni, Bhavesh Dav.
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Jay Gajjar
Gandhinagar -
Jay Gajjar
Mba'24Certified Odoo V17 Specialist Passionate About Leveraging OdooβS Powerful Features To Drive Business Growth.Ahmedabad -
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