Jaya Arora-Shihn Email & Phone Number

London

> Balance an average of 45 stakeholders on a weekly basis whilst reporting to the Client Solutions Director and Head of Client Relationship Managers > Project Managed, from design to onboarding, a £1.4bn DC Default Pension Scheme focusing on the company’s core ESG capabilities> Involved in the creation of a new product channel and operational structure which is expected to add AUM of £4.2bn over the next 5 years> Wrote a guide to COP 26’s impacts on the asset management… Show more > Balance an average of 45 stakeholders on a weekly basis whilst reporting to the Client Solutions Director and Head of Client Relationship Managers > Project Managed, from design to onboarding, a £1.4bn DC Default Pension Scheme focusing on the company’s core ESG capabilities> Involved in the creation of a new product channel and operational structure which is expected to add AUM of £4.2bn over the next 5 years> Wrote a guide to COP 26’s impacts on the asset management industry and the road to Net Zero> Managed and ran multiple committees, workstreams, and steering groups concurrently to support the wider change delivery pipeline within Aviva Investors > Created several templates such as a CARDI Log, Runbook, and Quality Control checklist to support my team’s projects Show less

London, England, United Kingdom

> Leading a team of 6 to manage the workstream's priorities on events, education, policies, intersectionality, and much more> Successfully launched a comms channel with over 70 regular readers and viewership of over 250 people in the first year> Ran an engaging Mental Health Week program with 70-90% turnout at registered events as well as enlisting the C-Suite to be the face of the events, this created a leading by example atmosphere in such a stigma-filled topic with an added… Show more > Leading a team of 6 to manage the workstream's priorities on events, education, policies, intersectionality, and much more> Successfully launched a comms channel with over 70 regular readers and viewership of over 250 people in the first year> Ran an engaging Mental Health Week program with 70-90% turnout at registered events as well as enlisting the C-Suite to be the face of the events, this created a leading by example atmosphere in such a stigma-filled topic with an added focus on Men's mental health Show less

London, England, United Kingdom

London, England, United Kingdom

> Co-hosted several industry panels on how companies can improve their mental health offering, the core call to action being improved signposting on what is available and tailoring your approach to your company's needs, there is no one-size-fits-all with mental health> Refined the comms approach with the workstream members, reducing meeting hours and focusing on actions> Producing "best practices" so companies have a resource pool they can choose what best fits their needs

Singapore

> Created and project managed a distribution strategy between two business units, which involved influencing and restructuring 30+ stakeholders on their sales strategy, overseeing group collaboration and training away-days and pitching marketing materials to clients on the road> Worked as an internal consultant to engage staff on their regular tasks in order to improve processes through multiple automation projects

Singapore

> Research on the millennial generation’s views on Health and Life Insurance products with a view to understand the sales potential and added customer value of launching a new product

London

> Developed, project-managed and presented Management Information to engage Aviva Investors staff to support improvements in investment culture throughout Aviva Investors > Managed the monthly CEO reports and Market Overview papers for the Executive Governance and Executive Business meetings> Trained in using Morningstar Direct as an analytics tool to:- Create Market Overview papers for the AIHL board meetings- Support the Investment Specialist and Sales teams reporting… Show more > Developed, project-managed and presented Management Information to engage Aviva Investors staff to support improvements in investment culture throughout Aviva Investors > Managed the monthly CEO reports and Market Overview papers for the Executive Governance and Executive Business meetings> Trained in using Morningstar Direct as an analytics tool to:- Create Market Overview papers for the AIHL board meetings- Support the Investment Specialist and Sales teams reporting needs to improve their product offering and approach to clients and find gaps in the market> Planned networking events and discussion platforms between immediate peers and the Aviva Group Executive team to create access to senior stakeholders Show less

Guildford, United Kingdom

> Coached supporting staff and lead calls on warm sales leads through warm calls to create a larger client base for 120+ centres nationwide

South East England

> Surveyed NHS organisations to understand business needs and current practices as part of a self directed team> Built strong contacts with several NHS procurement teams and key decision makers in ongoing projects and gained clients through personal recommendations> Gathered data to evaluate current contracts in place and to analyse current versus future projects to build a report for the stakeholders> Gained exposure to several project management skills, such as project… Show more > Surveyed NHS organisations to understand business needs and current practices as part of a self directed team> Built strong contacts with several NHS procurement teams and key decision makers in ongoing projects and gained clients through personal recommendations> Gathered data to evaluate current contracts in place and to analyse current versus future projects to build a report for the stakeholders> Gained exposure to several project management skills, such as project recovery, by assisting my seniors in managing their project portfolio> Created cost analyses to support team business cases, whereby improvements in business processes are highlighted to ensure resources are being allocated efficiently, and cost-savings are made wherever possible> Organised meetings with several senior department heads and stakeholders to advise on how to improve current practices> Created and independently executed large stakeholder presentations to present the business offering Show less

Hampton, Greater London, United Kingdom

> Managed a team of 20 members of staff and a centre with over 320 student> Revamped the way we approach the quarterly sales strategy by organising strategy review sessions, after which we saw a 10% rise in client engagement> Gained exposure in financial reporting such as income statements, bank reconciliations and petty cash management by assisting in month end tasks> Contributed in managing the centre’s debt by generating reports of outstanding payments and creating… Show more > Managed a team of 20 members of staff and a centre with over 320 student> Revamped the way we approach the quarterly sales strategy by organising strategy review sessions, after which we saw a 10% rise in client engagement> Gained exposure in financial reporting such as income statements, bank reconciliations and petty cash management by assisting in month end tasks> Contributed in managing the centre’s debt by generating reports of outstanding payments and creating payment plans for those members> Managed recruitment of junior members of staff and their development by creating individual plans through training, coaching and appraisal strategies> Met and exceeded expected KPI on a monthly basis Show less

Guildford, United Kingdom

> Assisted in reconciling sales ledger for over 120 centres during month end> Gained experience in a call centre environment by providing resolutions to queries across the international company

Hampton

> Gained experience in conducting a training programme for large audiences by assisting senior members of staff> Supported centre management in basic administrative tasks such as collecting and recording payments> Earned Tutor of the Month award for showing expertise in supporting children’s learning in core subjects

> Gained training in bookkeeping through the use of SAGE 50> Assisted in managing invoices, liaising with suppliers and clients, such as the BBC, to ensure payment terms are met