Jayashri Patil Email and Phone Number

Client: RBL BankBeing a Subject Matter Expert in Loan servicing module, key accountability was for Requirements, CRs, UAT Testing, functional testing, user training, facing various internal and external audits, and mentoring production support team • Recently handled start to end implementation of very critical regulatory requirements declared by Reserve Bank of India (India’s central bank) due to COVID19 pandemic; i.e., RBI Moratorium phase-I & II and RBI restructuring• Recipient of ‘Client Champion Award’ for the best performance and client appreciation and satisfaction• Conducted requirement gathering workshops, interviews, brainstorming sessions, document analysis, etc.• Coordinated with the finance team, business, and development team to ensure correct accounting entries are passed in the system• Liaised between business teams and technical team to ensure that development is in sync with the business requirement• Liaised between business teams and testing team to achieve the business expectations• Followed up with the finance team for sign-off on accounting changes. Communicated the same to the development team to ensure the expected change has been implemented in the system• Analysed GL reconciliation related issues by comparing the core banking system balances with that of the subsystem. Resolved the differences by identifying and resolving the system issue • Trained/mentored business users, testing team, development team, and production support team for the current/expected system functionality• Conducted/delivered training sessions for the operations team• Faced various internal and external audits including RBI audit (Reserve Bank of India), analyzed and resolved their concerns using in-depth knowledge of the system• Recruited and mentored the testing team and the production support team• Knowledge of LOS (Loan Origination module) along with its integration with other ecosystems like CIBIL, Posidex, hunter, etc.

Primary responsibility was for requirement analysis, elicitation, preparation of various documents, giving product demo to the clients.• Elicited, analyzed, validated, and documented the crisp clear requirements• Communicated client’s business requirements by constructing easy-to-understand data and process models• Performed root cause analysis for the issues, resolved them using Techno-Functional expertise• Documented AS-IS and TO-BE processes• Broke down complex processes into user stories. Written down its acceptance criteria• Created, managed, and prioritized product backlogs, sprint backlogs, and release backlogs along with the product owner• Updated banking product user manual for various repayment methods such as balloon payment, bullet payment, Step-up, Step-down, Skip, etc.

Lecturer in Computer Science for B.Sc. (C.S.) and BCA students.Appointed to teach various Computer Science subjects like Core Java, Advanced Java, Computer Networks, Database Applications, etc. to students of Bachelor of Science (Computer Science) and Bachelor of Computer Applications (BCA). I was also responsible for guiding/ mentoring/assisting the final year students for their internship projects, project-related documentation like UML diagrams, class diagrams, activity diagrams, entity relationship diagrams, data flow diagrams, etc.

Initially appointed as a software consultant in Java development, slowly diverged into a business analysis career. • Translated stakeholder requirements into deliverables such as functional specifications, use cases, user stories, workflow/ process diagrams, data flow diagrams, • Involved in java development• Involved in implementation & support of retail banking product Flexcube Retail.• Gained functional knowledge of the banking domain mentioned below:• Flow of settlement/ Clearing (Inward/outward)• Term Deposits and its related transactions like TD payin, TD Redemption, TD Interest payout, TD Renewal, etc.• Types of interest rates as cumulative and incremental• Interest accrual/ capitalization for CASA accounts• Inventory Basics.

To provide automation to the customized content services, 'Regular Expression Builder 1.0' came into existence. As a part of the development team, using open source technologies like Java, JSP, Servlets API with Tomcat 5.0 as the Servlet container. Also used ‘java.util.regex’ package to enable the use of ‘Regular Expressions’ in normal Java programs. • Analysed and reviewed the functional and technical designs• Planned development efforts based on technical requirements• Converted system use cases into J2EE code• Fixed the issues in the developed system• Updated the existing product for CRs, enhancements raised from customers• Performed unit testing of the product

Client Name: Software Technology Parks of India (STPI)Project Title: Internal Mail ServerDescription of Responsibilities: Studying the details of Transmission Subsystem. Studying technical and functional design of POP3 and SMTP Protocols and it’s various commands. Planning of Protocol Implementation based on the technical requirements. Enforcing multiple clients to send and receive mails using Multithreading. Enforcing mails in the given specified Message Format.  Creating Graphical User Interface using Swing Components. Studying working of Mail client.Skill Set Used: Java (Multithreading, Swings & Networking) POP3 Protocol SMTP Protocol Outlook Express as Mail Client