Jayabalaji Mohan Email & Phone Number

Chennai, Tamil Nadu, India

• Responsible for assembling application development project teams, assigning individual responsibilities, identifying appropriate resources needed, and developing schedules.
• Develop client proposals/contracts based on project requirements and scope, to optimize allocation of budget, timeline and resources. Negotiation with client as needed.
• Establish and update project plans and budgets with actual and forecasts and, with assistance, manage deviations from plan and project parameters.
• Conduct daily stand-up meetings with internal teams to ensure the work for time-based deliverables is on track and potential roadblocks are removed.
• Conduct weekly meetings for stakeholder engagement (internally and externally) to prioritize the backlog, risk manage, and ensure the common definition of "done" is understood across all teams throughout the life cycle.
• Maintain Scrum Boards on Smartsheets to ensure time-based deliverables are met while not over exceeding team velocity during sprints.

Chennai, Tamil Nadu, India

• Ensures availability of inventory of network systems and bandwidth in provisioning on networks.
• Analyse need for capacity augmentation/ optimization to address capacity crunch in networks.
• Plans, organizes, and directs all operations with respect to installation support, network service and major moves.
• Identify and lead implementation for any new network updates.
• Responsible for the configuration of telecom infrastructure and/or network components to meet design specifications.
• Managed and monitored planning and delivery of orders in terms of configuration management.

Chennai Area, India

• Perform Technical Support including Troubleshooting processes for products and services, ticketing, reporting, and escalations.
• Identify appropriate fixer groups and escalate fault tickets with appropriate direction and required resolution.
• Liaising with and receiving direction / guidance from the alternate fixer groups to resolve customer issues.
• Identifies when customer ticket requires intervention and escalates to next level as required.
• Process Ticket Management queues based on customer driven action and completed accordingly.

Grand Forks, North Dakota, United States

http://blogs.und.edu/und-today/2018/10/on-the-leading-edge/

Bachelor Of Technology - B Tech, Computer Science And Engineering, 9.33 Cgpa

Activities and Societies: 2016 - Academic Topper Award 2017 - Kamaraj Award for Academic Excellence 2018 - Best Student in Research 2019.

Master Of Business Administration - Mba, Human Resources Management/Personnel Administration, General

Visiting Scholar, Iot

Diploma In Human Resources, Recruitment

Higher Secondary, Mathematics And Computer Science