Solutions Architect-Dynamics Ax
Current1. Analyze the existing process in AX and redefine it to reduce the number of transactions.2. Process improvement and standardization by using workflow approvals, Quality management and project budgeting.3. Responsible for supporting requests pertaining to Trade & Logistics, Production, Planning, Finance and its localization, Project accounting and Quality functionalities.4. Prepare Scope, Plan of action and Time frame for the completion of the support request based on the Priority.5. Analyse the problem and segregate it into a standard functionality, Bug or any hot fix available to fix the problem or any enhanced customization required.6. Prepare the Functional design documents when the support request is an enhancement through Change request process.7. Co-ordinate with the Technical for the development based on the approval of Functional Design Document.8. Train the users on the new development and make them test the process.9. Plan and manage the development to get it completed within the time frame and deploy it in Live environment.10. Monitor and track the open request by department and support them based on priority.