Jaya Dhillon Email & Phone Number

Apex, Nc, Us

United States

As a seasoned Pre-Sales Engineer, I specialize in bridging the gap between customer needs and innovative technological solutions. I am dedicated to ensuring that organizations harness the power of data to drive informed decision-making and operational efficiency.Key responsibilities:• Conducting thorough requirement gathering to understand client requirements, challenges, and goals • Crafting tailored solutions• Delivering engaging and informative demonstrations• Staying current with the latest industry trends and technologies to offer cutting-edge solutions

Cary, North Carolina, United States

• Implemented SAS Solution for CECL for financial institutions including top 30 US banks and insurance firms.• Oversee the full project lifecycle from business requirements through UAT and implementation, collaborating across organization with R&D, product management and sales to deliver successfully to customer.• Worked with client and SAS partners to do complex ETL implementations hosted on SAS cloud environment.• Implemented data warehouse and reporting solution based on county data of healthcare for government clients.

Cary, Nc

SAS® EVAAS™ (Education Value-Added Assessment System) for K-12 is a customized software system. EVAAS provides the educators with tools to improve student learning and to reflect and improve on their own effectiveness. EVAAS examines the impact of teachers, schools, and districts on the learning of their students in specific courses, grades, and subjects. Users can access colorful, easy-to-understand charts and graphs via the Web, as well as produce customized reports that predict student success, show the effects of schooling at particular schools, or reveal patterns in subgroup performance.

Raleigh-Durham, North Carolina Area

1 Developed a response model for Personal & Small Business Insurance (PBSI) team to predict customer's likelihood of responding to an auto insurance product using Base SAS.2 This model helped identify potential customers, enabling bankers to make better auto insurance referrals.3 Created and maintained the legal/compliance model documentation work for audit purposes. Worked on Aprimo for maintaining the database of model approvals and annual reviews for audits.

Student

Gurgaon, India

1 ETT (Error Tracking Tool) In Access for a leading US freight transporter- Consolidation of data was done for employee information, audit errors, attendance infractions at the same place.- The tool enabled better supervision and assessment of individual billers by keeping a track of their daily performance and thereby finding out key areas of improvement.- Managers now have a tool to quickly send Counsel Emails, Print Warnings, and Excuse Billers or in general manage the Biller Performance at their end.2 Bill Rating Tool in VBA Excel for a leading US freight transporter- Consolidated and represented User and Section data on daily, weekly and monthly basis in standard format and the tool performs statistical calculations to normalize all users/section on the performance measuring parameters.- Enabled stakeholders for better supervision and assessment of every individual agent and section, by tracking daily, weekly and monthly performance and draw meaningful interpretations and figure out key areas to focus on.3 Service Failure Analysis for a leading US freight transporter- Service failure is an indicator which specifies if a particular shipment was not delivered as per the demand of the customer. This was leading to a lot of revenue loss at clients end.- The analysis revealed the reason for service failure and various approaches to avoid revenue loss. Also had a huge revenue impact at clients end.

New Delhi Area, India

1 Optimized revenue and share for a US based agricultural company by the use of Conjoint Analysis/Discrete Choice Modeling- Programmed and hosted online surveys using technologies such as Sawtooth software, Java script, Perl and My SQL.- Actively communicated with client and multiple vendors to facilitate smooth execution of the project.2 Worked with one the top electronics goods manufacturer for identifying a strong, compelling and unique feature to be used for a new product by the use of Max-Diff Analysis to understand the relevance and the importance of different attributes according to the customers- Lead a team of 4-5 people and worked on short turn around requests and provided real time support to client.- Prepared and processed survey data and performed tasks such as Data Cleaning, Outlier Treatment and computation of special analysis variables using statistical analysis tools.

New Delhi Area, India

Automated the entire payroll system including features for TDS (Tax deduction at source) using VB Access

Master Of Science (Ms), Analytics

Activities and Societies: phi kappa phi

Bachelor Of Technology (B.Tech.), Computer Science

Activities and Societies: Multiple paper presentations in National Level technical festivals held across Northern India. Co-ordinated.