Jaya Gupta Email & Phone Number
Who is Jaya Gupta? Overview
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Jaya Gupta is listed as Chief People Officer at HealthRecon Connect LLC, a company with 915 employees, based in Delhi, India, India. AeroLeads shows a matched LinkedIn profile for Jaya Gupta.
Jaya Gupta previously worked as Senior Vice President & Head - People Function at Healthrecon Connect Llc and Senior Learning Consultant & Executive Coach at Freelance. Jaya Gupta holds Post Graduate Diploma, Marketing And Sales Management from Rajendra Prasad Institute Of Communication And Management.
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About Jaya Gupta
Have 25 years of diverse experience with organizations like American Express, Genpact, GECIS in leading Global Learning & Development, Human Resources, Operations (Voice & Back-office) and First Line of Defense - Regulatory, Compliance & Procedural monitoring with Audits based out of India & US for global markets. Currently working as an SVP & Head - People Function with HealthRecon Connect, a US Healthcare E2E RCM company, heading their E2E sub-functions for People team. Have driven various process improvements and automation of manual processes across people function, while delivering tangible results.As a Strategic Thinker and a certified LSS Green Belt, have driven transformation, automation & process optimization through innovative solutions & collaborative partnerships, with strong client & stakeholder management in a global matrixed environment. Have delivered improved Colleague Performance & Customer Experience across multiple lines of businesses, across diverse roles, delivering quantifiable business impact leading to improved effectiveness and efficiencies.Have been recognized for driving diversity and creating inclusive environment while directly leading global multi-cultural teams of ~500 HC or while heading People function for the company with continuous focus on developing talent for future. Consistently delivered strong Colleague Experience Survey annual results by keeping a highly engaged team while delivering best in class performance.10+ years of Coaching experience across institutes (corporates & educational) on: Career - growth, transition & mobility; Competency development – Management & Leadership; Personality and Personal Brand development.On personal front, I am an avid traveler and have covered 30+ countries and 100+ cities, thus giving me an opportunity to explore new cultures, locations, food, music and interaction with diverse people around the world.
Jaya Gupta's current company
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Jaya Gupta work experience
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Senior Vice President & Head - People Function
CurrentAs Head of People Function at HealthRecon Connect, I lead the E2E sub-functions ranging from Talent Acquisition, New Hire Training delivery, Rewards & Payroll, Core HRBP, HR Shared Services L&D and Communications & Engagement across multiple markets - SL, IND, PHP & US.Driven multiple process improvement projects, e.g. - launch of online Rewards site to.
Senior Learning Consultant & Executive Coach
Conducting TNI, designing & delivering trainings for FMCG, Infrastructure & Manufacturing Plants, Product/Technology/e-Commerce, ITES/BPOs/KPOs, Hospitality, Healthcare and Educational organizations on New Manager Development, Data Visualization, Storytelling, Task Orientation, Networking, Corporate Etiquettes, Customer Excellence, Social Styles, Interview.
Vice President - Enterprise Testing, Operational Excellence (First Line Of Defense Operations)
Led First Line of Defense for Regulatory & Procedural risks testing including Outside Agencies audits for 15+ Cards and Banking functions across 20+ languages covering 25000+ colleagues with ~500 multi-cultural teams across 10 global locations. Driving Monitoring Transformation by implementing population testing leveraging modern technology to automate.
Director - Learning Strategy, Solutions, Content Design, Delivery Operations And Relationship Lead
Primary Learning Strategy, Solutions & Relationship Leader for Global Card and Risk Operations business unit (New Accounts, Fraud & Collections functions). Led strategic discussions and partnered with operations on priority projects to develop content for training delivery to achieve key business objectives, e.g. Improving Customer Experience by 800+ bps.
Vice President - Training Delivery Operations & Human Resources, Banking Financial Services
Led Learning & HR for 6000+ Global colleagues for North America Banking accounts (teams in 5 countries) focusing on end to end colleague lifecycle through talent acquisition, new hire training, in production skill/talent development and retention. Delivered on key priority projects like – improving Customer NPS by 1500+ bps (ANZ Customer Service), Call.
Vice President - Global Corporate Training
Led key strategic initiatives for training function spanning 60000+ global colleagues, e.g. improving processes - new hires Net Promoter Score by 1300+ bps, Edu@Work by 500+ bps, vendor/contract management, technology initiatives for knowledge management & finalizing new LMS
Asst. Vice President - Collections & Learning Operations
Led Training Delivery Operations for Collections & Customer Service functions (US, ANZ, UK markets) from Oct 2008 – Dec 2010. Transitioned and led post charged off Collections Operations for one of the largest US Credit card companies from June 2006 – Sep 2008
Senior Manager - Collections Operations
Collections Leader for 100+ specialists (post charged off recoveries)
Project Analyst / Manager
Led operations managing legal collections and skip tracing, including decisions on purchasing debt portfolio asset and expected ROI analysis
Process Associate/Developer And Team Leader - Operations
Colleagues at HealthRecon Connect LLC
Other employees you can reach at healthreconconnect.com. View company contacts for 915 employees →
Ahmed Uvais
Colleague at Healthrecon Connect LlcColombo, Western Province, Sri Lanka, Sri Lanka
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AJ
Alfahad Javed
Colleague at Healthrecon Connect LlcDelhi, India, India
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Sajeeda Hamza
Colleague at Healthrecon Connect LlcDubai, Dubai, United Arab Emirates, United Arab Emirates
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M.I Abdurrahman
Colleague at Healthrecon Connect LlcGampola, Central Province, Sri Lanka, Sri Lanka
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SR
Sheron Rodrigo
Colleague at Healthrecon Connect LlcWattala, Western Province, Sri Lanka, Sri Lanka
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Madhushika Suresh
Colleague at Healthrecon Connect LlcColombo, Western Province, Sri Lanka, Sri Lanka
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Nisura Weerasinghe
Colleague at Healthrecon Connect LlcColombo, Western Province, Sri Lanka, Sri Lanka
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Sangeerthanan Krishnamoorthy
Colleague at Healthrecon Connect LlcDubai, United Arab Emirates, United Arab Emirates
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EP
Emil Perera
Colleague at Healthrecon Connect LlcSri Lanka, Sri Lanka
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Sachin Thiwanka
Colleague at Healthrecon Connect LlcColombo, Western Province, Sri Lanka, Sri Lanka
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Jaya Gupta education
Post Graduate Diploma, Marketing And Sales Management
Ba (Retail And Trade), Sales And Marketing
Frequently asked questions about Jaya Gupta
Quick answers generated from the profile data available on this page.
What company does Jaya Gupta work for?
Jaya Gupta works for HealthRecon Connect LLC.
What is Jaya Gupta's role at HealthRecon Connect LLC?
Jaya Gupta is listed as Chief People Officer at HealthRecon Connect LLC.
Where is Jaya Gupta based?
Jaya Gupta is based in Delhi, India, India while working with HealthRecon Connect LLC.
What companies has Jaya Gupta worked for?
Jaya Gupta has worked for Healthrecon Connect Llc, Freelance, American Express, Genpact, and Keane Worldzen.
Who are Jaya Gupta's colleagues at HealthRecon Connect LLC?
Jaya Gupta's colleagues at HealthRecon Connect LLC include Ahmed Uvais, Alfahad Javed, Sajeeda Hamza, M.I Abdurrahman, and Sheron Rodrigo.
How can I contact Jaya Gupta?
You can use AeroLeads to view verified contact signals for Jaya Gupta at HealthRecon Connect LLC, including work email, phone, and LinkedIn data when available.
What schools did Jaya Gupta attend?
Jaya Gupta holds Post Graduate Diploma, Marketing And Sales Management from Rajendra Prasad Institute Of Communication And Management.
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