Jayakrishnan Hariharan

Jayakrishnan Hariharan Email and Phone Number

Business Analyst at ICICI Bank @ ICICI Bank
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai,Maharashtra 400 051,India
Jayakrishnan Hariharan's Location
Hamilton, Ontario, Canada, Canada
About Jayakrishnan Hariharan

Jayakrishnan Hariharan is a Business Analyst at ICICI Bank at ICICI Bank.

Jayakrishnan Hariharan's Current Company Details
ICICI Bank

Icici Bank

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Business Analyst at ICICI Bank
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai,Maharashtra 400 051,India
Website:
icicibank.com
Jayakrishnan Hariharan Work Experience Details
  • Icici Bank
    Business Analyst
    Icici Bank Oct 2022 - Present
    Worked on the Market and Competitive Intelligence project, analyzing market and competitors using SQL and PowerBI, leading to a revised market strategy that increased ICICI Bank's market share.Environment: Agile, MS Visio, SQL, PowerBI, Tableau
  • Shopper'S Drug Mart
    Business Analyst
    Shopper'S Drug Mart Feb 2022 - Aug 2022
    Canada
    Assisted in providing excellent business and technical support for resolving the business issues and improving customer service.
  • Tensaw Technologies
    Business Analysis Consultant
    Tensaw Technologies May 2021 - Nov 2021
    India
    ● Conducted research and analysis to identify key issues and opportunities for business improvement, informing decision-making and driving positive outcomes.● Facilitated meetings and workshops with stakeholders, effectively gathering requirements and defining project scope for successful solution delivery.● Supported the Sales team to prepare business proposals, conducted presentation to stakeholders to project the benefits/impacts of upcoming projects.● Developed clear AS-IS and TO-BE process outlines, maintaining operational efficiency through continuous improvement efforts.
  • Phosgait Technologies
    Business Operations Analyst
    Phosgait Technologies Jul 2017 - Nov 2019
    Kochi, Kerala, India
    ● Analyzed client requirements, collaborating with all business areas, applications and technology teams, and external partners to create compelling proposals that led to a significant increase in client conversions.● Led customer-focused activities and workshops, achieving a 20% increase in client satisfaction metric, and fostering long-term partnerships.● Developed case studies of completed projects, conducted interviews with project managers to gather key information, insights, challenges faced during the project course.● Develop solution documentation, training materials, and support documentation to facilitate the smooth adoption and ongoing support of solutions.● Deliver training sessions on processes and systems to various individuals and business groups.● Ensured the deliverables adhered to relevant business and IT security standards, governance policies, and regulatory requirements.● Worked closely with Business Development Team, supporting them to present new project proposals.

Frequently Asked Questions about Jayakrishnan Hariharan

What company does Jayakrishnan Hariharan work for?

Jayakrishnan Hariharan works for Icici Bank

What is Jayakrishnan Hariharan's role at the current company?

Jayakrishnan Hariharan's current role is Business Analyst at ICICI Bank.

Who are Jayakrishnan Hariharan's colleagues?

Jayakrishnan Hariharan's colleagues are Rahul Dhomane, Anitha K, Megha Singh, Akhilesh Bharti, Nanji Reddy C, Sumit Ghosal, Bisakha Mitra.

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