Field Engineer
CurrentResponsible for the installation and service of Sysmex biomedical and industrial analysers –flow cytometry, digital imaging devices, work area information management systems.Provide Level 1 and level 2 support to customers.Plan and perform routine preventive maintenance and calibration schedule.Install, troubleshoot and maintain computer systems, hardware and peripherals.Identifies, analyses and repairs product failures, orders replacement parts as required.Ensure customer satisfaction is maintained.Escalate customer/technical issues to manufacturer.Maintain minimum stock of spare parts and PM parts.Assist in ISO pre-audit tasks related to IVD department.