Jayakumar Krishnan Email & Phone Number

Bengaluru, Karnataka, India

Having 10 years of experience in in the fields of ITSM Consulting & Operations, ITSM Process Auditing, Pre-Sales, Business Analysis, Service Delivery Management, Service Integrations & Management and ITIL v3 training. As an ITSM Process Consultant, I am seeking a position that will allow me to improve the efficiency and effectiveness of an organization's IT processes and provide solutions within the IT environment. This includes all aspects of ITSM best practices and methods from analysis, planning, design, implementation, operations support and improvements.

Karnataka, India

Karnataka, India

Bengaluru Area, India

Change Management that involves in implementing the code changes and solutions that could be like fixing the existing bugs in the application or to fulfill the new requirements given by business users or any permanent solutions that are derived from problem management.

Chennai Area, India

Responsible for working as part of a team that is continually improving the way it delivers its IT and networking services. Manage incidents across an infrastructure comprising various platforms, technology and application.

Working with clients to identify their needs and ensure customer satisfaction. Organizing facilities and details such as decor, catering, entertainment, transportation, location, invitee list, special guests, equipment, promotional material etc.

Organizing travels from beginning to end, including tickets, accommodation and transportation.