Jayakumar R Email & Phone Number

Chennai, Tn, In

Chennai, Tamil Nadu, India

Enterprise Sales - Key Account ManagementGovernment (Central) / Education (State / Central)Tender / GEM

Chennai, Tamil Nadu, India

IT Hardware / Software Sales

Chennai, Tamil Nadu, India

Support Services Sales, & Managed ServicesWas Handling TamilNadu, Bengaluru & Hyderabad

Muscat

Generated the highest volume of Support Services & Sales revenue yearlyResponsible for assigned sales targets (monthly, quarterly and annually) Identified, pursued and closed the largest license deals in various accountsManage account relationships, contract negotiations, sales, pricing, billing and logistics. Build rapport with Principles, Distributors and vendors for smooth business continuity. Build long-term relationships with existing clients and new clients Experience in selling, wide range of leading IT brands with end-to-end IT Solutions Handle high volume phone sales, email inquiries and referralsTaking care of Sales (New & Renewal), AMC, Upgradation (HW & SW) & Renewal of Software LicensesShifting of IT Infrastructure and Managing Manpower Support Services. Co-coordinating / Follow-up with the Principles / Distributors / Vendors Co-coordinating / Follow-up with the Customer (IT Dept. / Purchase / Accounts / Finance) Co-coordinating / Follow-up internally with other departments commercial / Stores / Warehouse / Pre-Sales.Co-coordinating with Service Delivery Team ensuring the solutions are implemented.Assisted and Trained the new sales associates adhering to the company policies

Muscat, Oman

Responsible for Sohar Branch OperationsTaking care of Sales & Support Services ActivitiesGenerated the good volume of business in the Sohar region in sales and Support ServicesRegularly conducted face-to-face meetings with customers to improve the salesProvided support for the below Client in support Activities for the IT Infrastructure Project: Client: Oman Proman Contracting & Trading LLC (Oman Methanol Project)Taken care of IT Support – 2 HP Rack Server – DL 380 + 70 Nodes (DELL Desktop PCs, HP Servers, HP LJ Printers, HP Plotters, Cisco Network Equipment’s)Taken Daily / Weekly / Monthly Backup through HP Data Protector SW

Republic Of Maldives

Provided support for HP Servers and 50 Clients (HO & Branch Offices (Including Airport Site)Assisted users with technical issues requiring a greater level of personalized care Created & edited user account information, reset user passwords and removed access to the network utilizing Active DirectoryRemotely connect to users utilizing TeamViewer to resolve any issues.Maintaining the Backup (CA ARCServe) and MDaemon Email Server.Maintaining the Novell (LAN) and Peripherals.

Chennai Area, India

Branch Manager, SISI, ChennaiManaging the Branch Computer Education - Hardware and SoftwareMarketing & Counseling, to visit Schools, Colleges & other Educational Institutes and motivate student to join through by giving them company Handouts, pamphlets, conducting Aptitude Tests & taking Seminars etc.Responsibilities involves motivate students, Administration of Branch cost, Fees Follow-ups, Stocks, Security, Interviewing, Selecting and Training of staff members, Development of staff and students, planning, organizing, coordinating and control the entire branch,

Chennai Area, India

Leading a Team of Engineers. assigning Calls to other EngineersTaking care of Customer Support Operations and Sales (New PC & Peripherals (Branded & Assembled)Responding to Customer Calls Daily & Solving the Problems in the PC’s and Peripherals Taking Care of AMC, ASC, Up gradationConsulting, Designing and Implementing the ConfigurationPayment Follow-up and CollectionTaking Classes to Trainees and Other Junior EngineersGenerated More than 500 Customers Database in and around Chennai and outside Chennai

Taking care of Customers in South and Outside ChennaiLeading a Team of EngineersTaking care of clients in Interior & Outside Tamilnadu (Andhra Pradesh, Karnataka)Responsibility of diagnosing and resolving HW/SW and end user problemsWorking with TCP/IP, DHCP, DNS and EthernetAllocating work to Junior Staff and providing Induction training to new StaffPeripheral Installation / support (LAN/Local Printers, Card Readers, Scanners, etc.)Serve as last line of support to handle escalated customer issues.

Assembling & Installation of Desktop PC (from 8088)Operation System Installation (from DOS 3.3 & Win 3.1)Troubleshooting of Desktop PC (Card Level)Installation & Troubleshooting for Dot Matrix, Desk Jet, & Laser Jet PrintersInstallation of CVT (Constant Voltage Transformer) & UPSHandled TVS, Godrej, Wipro, Epson & Fujitsu Dot Matrix PrintersInstalled/replaced Power Supplies, Network Cards and additional RAM in DesktopsPerformed break-fix repairs such as Hard Drives, Power Supplies, Cooling Fans and Memory (RAM) Replacement in Desktop

Sound Engineer - Taking Care of Sound Box AssemblingTroubleshooting Sound Systems in Cinema Theatres

Worked in Inspection Department - (Dyanora) TV Logic Board, Picture Tube Neck Board, Audio Board, Assembling Section

Master Of Business Administration (M.B.A.), E-Business, First Class

Activities and Societies: Completed Post Graduate

Certification, Cloud Computing - Microsoft Azure

Completed the Training on Azure Fundamentals

Bachelor’S Degree, B.B.A (Computer Applications), Ii Class

Activities and Societies: Completed Bachelor of Business Administration - Computer Applications

Diploma, In Local Area Networking, Ist Class

Activities and Societies: undergone course for LAN Diploma in Local Area Networking (LAN)

Diploma, In Computer Hardware & Maintenance Engineering, Ist Class

Activities and Societies: Undergone - Computer Hardware Course Diploma In Computer Hardware

Diploma, In Radio, Tv, Vcr Servicing, Merit

Activities and Societies: Undergone - Diploma course in Radio, TV & VCR Servicing Studied about Radio, TV, VCR Servicing

Diploma, Electronics And Telecommunications Engineering, Ii Class

Activities and Societies: Project : Pre-Settable Timer 3 Years Diploma in Electronics and Telecommunication Engineering