Key Responsibilities and Achievements:• Setting and Achieving the Target for all the store across format• Formulating SOP and Implementation and ensuring the strict adherence of set SOP’s through monitoring various checklist• Closely involved with Purchasing team to get the right product mix for Monthly and seasonal promotions.• Enrolled various Digital Marketing activities such as regular what’s app broadcasting, Facebook and other platform vlog activation in every weekend across formats• Planned and executed continuous Marketing and customer engagement activities for establishing newly opened Hypermarket• Daily Monitoring and controlling of Online store orders, On time Deliveries and fill rate

Key Achievements:• Achieved Highest sales in consecutive 6 months with budgeted GP% • Extensively used community influencers for promoting Midweek and Weekend promotions through social Medias.• Drastically reduced out of stock level by close monitoring of Vendor Supplies • Reduced NIL sales articles by close watching of 60 days, 90 days and 180 days non-movement reports • Reduced Operational cost by implementing best practices

Was heading the functions of Store Operations, Monitoring, controlling of Off-line & Online Sales, Business Development, Local Purchase Management, Store Marketing & Store Warehouse Operations.Key Achievements:• Achieved 102% of YTD target in FY 2019-20• Online sales achieved 300% Month on Month Growth• Achieved Spar online Customer orders are delivering on time with zero INF and Zero % of ODR • Reduced Overall cost of Operation by 4% through implementing best practices

Was heading the functions of Store Operations, Monitoring, controlling of Off-line & Online Sales• Ensure stories following best Customer Service and selling practices• Ensure to achieve WTD/MTD/YTD targets of different loyalty programmes (BBPC / Future pay /Payback enrolment)• Ensure to achieve NET PROMOTER SCORE more than 50% in every week• Regularly conducting competitive bench marking and the implementing the company pricing policies • Liasoning with various government agencies for the smooth operations of the Store.• Ensure to achieve <90% scores in internal and external commercial audits.• Conducting Staff training as per the training calendar and sending the performer’s details to theCentral H R team for the Rewards and Recognition

Mars Hypermarket was one of the leading Hypermarket chain in Oman and I was heading the Retail Operation based at Musqat , Oman

As Area Retail Sales Manager, responsible for store operations in my Region (2 hyper market and 6 super markets).

Hyper Market Store Operations, P & L Responsibility ( Convert store to a Positive EBITDA store) Loss Prevention, Team Building