Lead and execute research initiatives focused on the ever-evolving landscape of infotech and media.Stay at the forefront of industry trends, analyzing data to provide actionable recommendations for clients and stakeholders.Conduct in-depth market analysis, competitor assessments, and consumer behavior studies to inform business strategies.Collaborate with cross-functional teams to develop innovative solutions that align with the dynamic needs of the infotech and media sectors.Present findings through comprehensive reports and engaging presentations, translating complex data into actionable insights.Key Competencies:🚀 Market Research: Proficient in qualitative and quantitative research methodologies, I excel at uncovering market trends, identifying opportunities, and assessing risks.📈 Data Analysis: I leverage advanced data analysis tools and techniques to extract meaningful insights from vast datasets, empowering businesses to make data-driven decisions.🌐 Industry Insights: My deep understanding of the infotech and media industries allows me to provide valuable context and foresight to clients and stakeholders.📊 Strategic Planning: I collaborate closely with teams to develop and execute strategies that drive business growth and optimize market positioning.🎤 Effective Communication: I am skilled at translating complex research findings into clear and compelling presentations and reports for diverse audiences.Passion for Knowledge:I am driven by my passion for staying ahead of the curve in the dynamic world of infotech and media. This enthusiasm fuels my dedication to delivering impactful research and strategic guidance to clients and organizations.

Worked as 24x7 NOC Level 1 Service Desk Engineer in Fully managed IT service provider eHosting Datafort [Dubai] which hosts mission critical IT systems for Banks & Financial Institutions, Government sectors and Enterprise Business. IT Service management with Following ITIL process in providing service desk services and technical support.IT Operations:• Following ITIL process in providing service desk services and technical support• Incident Management ( BMC, Landesk,Manage Engine Tools )• Change Management• Call Center Operations• Problem Management• CMDB / KEDB /Asset Management• Remote Monitoring and Management

Contributed to IT operations, including server and network management, incident handling, change management, and backups.Demonstrated expertise in hardware maintenance, network infrastructure, and Windows Server administration.Managed backup processes and worked on backup failures.