Jayakumar Singh Email and Phone Number
Experienced automobile professional with ademonstrated history of working in the automotiveindustry. Served in various positions of after salesdomain of both international and domestic business.Having experience in Distributor management, Channelmanagement, Dealer Management, After Sales andSpares operations.Well versed with diverse experience spanning, AfterSales Service Operations (Automobiles). ChannelManagement, Customer Relationship Management, CSIManagement, Soft Skill Training, Inventory Management,Warehousing & Logistics, Retail Standards, ServicesMarketing, Maintenance Contracts Service Planning &Marketing, Dealer Management Software, TechnicalSupport, and Network Expansion and Up gradation,Systems Development & Implementation.Possess Merit of after Sales target setting in line withcorporate goals, After Sales & Spares network policy,Dealer Operation norms and guide, Dealer performanceaudit, After Sales marketing, CSI Management, Extendedwarranty program, External party tie-ups, andCoordinating management reviews with field staff andapprising top management.Distinction of rich expertise in Distributor management,Channel management, Route to market, After Sales &Spares network policy, Network Development, TechnicalSupport, Technical capability development, Distributormanpower development, Product Planning, Productlaunch strategies, After Sales marketing, Spare partssales and marketing.Pivotal in managing Network Planning, Route to market,After Sales & Spares network policy, After Salesmarketing, Technical training, Training moduledevelopment, CSI Management, Export warrantyprocess & system.
Viva Toyota Service Centre
View- Website:
- vivatoyota.co.in
- Employees:
- 67
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General Manager Customer ServiceViva Toyota Service CentreBengaluru, Ka, In
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General Manager Customer ServiceViva Toyota Service Centre Sep 2024 - PresentBengaluru, Karnataka, India -
General ManagerBrigade Honda Mar 2019 - PresentBangalore
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Agm ServiceElite Ford Repairs And Serv.. Jul 2017 - Feb 2019 -
Agm ServiceAnant Cars Mahindra Apr 2015 - Jun 2017Bangalore
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Branch ManagerMetro Ford Apr 2014 - Apr 2015Bangalore Technical service engineer at dealership to Co-ordinate with Ford Hotline team in major technical problem vehicles. Ex: Global concern resolution, Pcm programming, Using IDS [Integrated diagnostic software] for diagnosing on major complications, key programming etc. Trainings for all service personals. To deliver quality of work by preparing procedures for technicians for servicing. Analyzes and resolves with technicians in solving complicated problems. Work out diagnostic methods for vehicle or components, to guide technicians for resolution of concerns. To deliver quality service to the customers. Revenue generation. Personal growth Responsible for interviewing, screening and assigning for service personnel. Responsible for the subsequent training of all service personnel, ex: SA, Technicians, Cre and Managers. Responsible for evaluation of manpower and skill matrix. Interpret company policies to workers and enforce safety regulations. Responsible for co-ordination with vendors and performing preventative maintenance. Analyzes and resolves with technicians in solving complicated problems. Initiates or suggests plans to motivate workers to achieve targets. To attend the concerned customers. Addressing complaints and resolving problems.
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Assistant Service ManagerElite Ford Service Mar 2013 - Mar 2014 To deliver quality service to the customers. Revenue generation. Personal growth Responsible for interviewing, screening and assigning for service personnel. Responsible for the subsequent training of all service personnel, ex: SA, Technicians, Cre and Managers. Responsible for evaluation of manpower and skill matrix. Interpret company policies to workers and enforce safety regulations. Responsible for a 24 hour response to service breakdowns. Responsible for co-ordination with vendors and performing preventative maintenance. Analyzes and resolves with technicians in solving complicated problems. Initiates or suggests plans to motivate workers to achieve targets. To attend the concerned customers. Addressing complaints and resolving problems.
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Team LeaderVw Apple Auto Ltd Mar 2012 - Feb 2013
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Production EngineerJk Tyre Apr 2010 - Feb 2012
Jayakumar Singh Skills
Jayakumar Singh Education Details
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Nibm1St Class -
Cpc PolytechnicAutomobile/Automotive Mechanics Technology/Technician
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Nirmala Convent
Frequently Asked Questions about Jayakumar Singh
What company does Jayakumar Singh work for?
Jayakumar Singh works for Viva Toyota Service Centre
What is Jayakumar Singh's role at the current company?
Jayakumar Singh's current role is General Manager Customer Service.
What schools did Jayakumar Singh attend?
Jayakumar Singh attended Nibm, Cpc Polytechnic, Nirmala Convent.
What skills is Jayakumar Singh known for?
Jayakumar Singh has skills like Automobile Technical Facts And Customer Handling Skills, Automotive, Continuous Improvement, Engineering, Kaizen, Negotiation, Automotive Engineering, Team Management, Operations Management, Product Development, Supply Chain Management.
Who are Jayakumar Singh's colleagues?
Jayakumar Singh's colleagues are Gireesh G, Antony Felix, Ajith Kumar, Prashanth Rai, Hari Reddy Kalepalli, Srinivas Chakravarthy, Vaishalya H.
Not the Jayakumar Singh you were looking for?
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JayaKumar Singh
Bengaluru -
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1gmail.com
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