Jayakumar Singh
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Jayakumar Singh Email & Phone Number

General Manager Customer Service at Viva Toyota Service Centre
Location: Bengaluru, Karnataka, India 9 work roles 3 schools
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Current company
Viva Toyota Service Centre
Role
General Manager Customer Service
Location
Bengaluru, Karnataka, India
Company size
67 employees

Who is Jayakumar Singh? Overview

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Quick answer

Jayakumar Singh is listed as General Manager Customer Service at Viva Toyota Service Centre, a with 67 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Jayakumar Singh.

Jayakumar Singh previously worked as General Manager at Brigade Honda and AGM service at Elite Ford Repairs And Serv... Jayakumar Singh holds Master Of Business Administration (Mba), Operation Management, 1St Class from Nibm.

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Email format at Viva Toyota Service Centre

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Viva Toyota Service Centre

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Profile bio

About Jayakumar Singh

Experienced automobile professional with ademonstrated history of working in the automotiveindustry. Served in various positions of after salesdomain of both international and domestic business.Having experience in Distributor management, Channelmanagement, Dealer Management, After Sales andSpares operations.Well versed with diverse experience spanning, AfterSales Service Operations (Automobiles). ChannelManagement, Customer Relationship Management, CSIManagement, Soft Skill Training, Inventory Management,Warehousing & Logistics, Retail Standards, ServicesMarketing, Maintenance Contracts Service Planning &Marketing, Dealer Management Software, TechnicalSupport, and Network Expansion and Up gradation,Systems Development & Implementation.Possess Merit of after Sales target setting in line withcorporate goals, After Sales & Spares network policy,Dealer Operation norms and guide, Dealer performanceaudit, After Sales marketing, CSI Management, Extendedwarranty program, External party tie-ups, andCoordinating management reviews with field staff andapprising top management.Distinction of rich expertise in Distributor management,Channel management, Route to market, After Sales &Spares network policy, Network Development, TechnicalSupport, Technical capability development, Distributormanpower development, Product Planning, Productlaunch strategies, After Sales marketing, Spare partssales and marketing.Pivotal in managing Network Planning, Route to market,After Sales & Spares network policy, After Salesmarketing, Technical training, Training moduledevelopment, CSI Management, Export warrantyprocess & system.

Listed skills include Automobile Technical Facts And Customer Handling Skills, Automotive, Continuous Improvement, Engineering, and 7 others.

Current workplace

Jayakumar Singh's current company

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Viva Toyota Service Centre
Viva Toyota Service Centre
General Manager Customer Service
Bengaluru, KA, IN
Website
vivatoyota.co.in
Employees
67
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Company profile
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9 roles

Jayakumar Singh work experience

A career timeline built from the work history available for this profile.

General Manager

Current
Brigade Honda

Bangalore

Mar 2019 - Present

Agm Service

Anant Cars Mahindra

Bangalore

Apr 2015 - Jun 2017

Branch Manager

Metro Ford

Bangalore

 Technical service engineer at dealership to Co-ordinate with Ford Hotline team in major technical problem vehicles. Ex: Global concern resolution, Pcm programming, Using IDS [Integrated diagnostic software] for diagnosing on major complications, key programming etc. Trainings for all service personals. To deliver quality of work by preparing procedures for technicians for servicing. Analyzes and resolves with technicians in solving complicated problems. Work out diagnostic methods for vehicle or components, to guide technicians for resolution of concerns. To deliver quality service to the customers. Revenue generation. Personal growth Responsible for interviewing, screening and assigning for service personnel. Responsible for the subsequent training of all service personnel, ex: SA, Technicians, Cre and Managers.  Responsible for evaluation of manpower and skill matrix. Interpret company policies to workers and enforce safety regulations.  Responsible for co-ordination with vendors and performing preventative maintenance.  Analyzes and resolves with technicians in solving complicated problems. Initiates or suggests plans to motivate workers to achieve targets. To attend the concerned customers. Addressing complaints and resolving problems.

Apr 2014 - Apr 2015

Assistant Service Manager

Elite Ford Service

 To deliver quality service to the customers. Revenue generation. Personal growth Responsible for interviewing, screening and assigning for service personnel. Responsible for the subsequent training of all service personnel, ex: SA, Technicians, Cre and Managers.  Responsible for evaluation of manpower and skill matrix. Interpret company policies to workers and enforce safety regulations.  Responsible for a 24 hour response to service breakdowns.  Responsible for co-ordination with vendors and performing preventative maintenance.  Analyzes and resolves with technicians in solving complicated problems. Initiates or suggests plans to motivate workers to achieve targets. To attend the concerned customers. Addressing complaints and resolving problems.

Mar 2013 - Mar 2014

Team Leader

Vw Apple Auto Ltd
Mar 2012 - Feb 2013

Production Engineer

Jk Tyre
Apr 2010 - Feb 2012
Team & coworkers

Colleagues at Viva Toyota Service Centre

Other employees you can reach at vivatoyota.co.in. View company contacts for 67 employees →

SR Swetha R Swetha R Colleague at Viva Toyota Service CentreBengaluru, Karnataka, India View → VC Vishal Chavan Vishal Chavan Colleague at Viva Toyota Service CentrePune, Maharashtra, India View → HR Hari Reddy Kalepalli Hari Reddy Kalepalli Colleague at Viva Toyota Service CentreBengaluru, Karnataka, India View → KR Kantha Raju M Kantha Raju M Colleague at Viva Toyota Service CentreBengaluru, Karnataka, India View → PG Pavithra Gundmi R Pavithra Gundmi R Colleague at Viva Toyota Service CentreBengaluru, Karnataka, India View → BS Bhuvanesh S R Bhuvanesh S R Colleague at Viva Toyota Service CentreBengaluru, Karnataka, India View → SM Suresh M Suresh M Colleague at Viva Toyota Service CentreBengaluru, Karnataka, India View → PK Prashanth Kumar Prashanth Kumar Colleague at Viva Toyota Service CentreHaveri, Karnataka, India View → AF Antony Felix Antony Felix Colleague at Viva Toyota Service CentreBengaluru, Karnataka, India View → SK Suresh Kumar Suresh Kumar Colleague at Viva Toyota Service CentreBengaluru, Karnataka, India View →
3 education records

Jayakumar Singh education

Master Of Business Administration (Mba), Operation Management, 1St Class

Nibm

Dae, Automobile/Automotive Mechanics Technology/Technician

Cpc Polytechnic

Education record

Nirmala Convent
FAQ

Frequently asked questions about Jayakumar Singh

Quick answers generated from the profile data available on this page.

What company does Jayakumar Singh work for?

Jayakumar Singh works for Viva Toyota Service Centre.

What is Jayakumar Singh's role at Viva Toyota Service Centre?

Jayakumar Singh is listed as General Manager Customer Service at Viva Toyota Service Centre.

Where is Jayakumar Singh based?

Jayakumar Singh is based in Bengaluru, Karnataka, India while working with Viva Toyota Service Centre.

What companies has Jayakumar Singh worked for?

Jayakumar Singh has worked for Viva Toyota Service Centre, Brigade Honda, Elite Ford Repairs And Serv.., Anant Cars Mahindra, and Metro Ford.

Who are Jayakumar Singh's colleagues at Viva Toyota Service Centre?

Jayakumar Singh's colleagues at Viva Toyota Service Centre include Swetha R, Vishal Chavan, Hari Reddy Kalepalli, Kantha Raju M, and Pavithra Gundmi R.

How can I contact Jayakumar Singh?

You can use AeroLeads to view verified contact signals for Jayakumar Singh at Viva Toyota Service Centre, including work email, phone, and LinkedIn data when available.

What schools did Jayakumar Singh attend?

Jayakumar Singh holds Master Of Business Administration (Mba), Operation Management, 1St Class from Nibm.

What skills is Jayakumar Singh known for?

Jayakumar Singh is listed with skills including Automobile Technical Facts And Customer Handling Skills, Automotive, Continuous Improvement, Engineering, Kaizen, Negotiation, Automotive Engineering, and Team Management.

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