Jayakumar K Email & Phone Number

Secaucus, New Jersey, United States

Lubbock, Texas, United States

At the Community Dreams Foundation, I combined my expertise in project management and network engineering to deliver impactful results across key areas:Strategic Roadmap & Agile Leadership:I developed project roadmaps and flow charts from scratch, aligning objectives and improving milestone tracking and completion by 30%. As a team lead, I implemented Agile methodologies, boosting productivity by 25%, enhancing collaboration, and ensuring faster project delivery.Technical Documentation & Compliance:I crafted customer-centric documentation, detailing cabling layouts and configuration checklists adhering to industry standards. This improved project efficiency by 30% and streamlined decision-making for stakeholders.Cross-Functional Collaboration & Quality:I worked with cross-functional teams to operationalize project front-ends. By leveraging my expertise in networking and software development, I reduced bugs by 30%, enhancing system reliability and output quality.Vendor Research & IT Procurement:Leading vendor research and supervising hardware procurement, I optimized setup procedures, reducing configuration errors by 40% and ensuring reliable, secure wireless network performance, crucial for smooth post-launch operations.Team Development & Innovation:I built and mentored a team of four, establishing troubleshooting protocols that improved issue resolution times and decreased network downtime. My leadership fostered a culture of innovation, preparing the organization for ongoing success.Through strategic planning, technical excellence, and teamwork, I consistently contributed to the foundation’s mission, driving efficiency, stakeholder satisfaction, and team empowerment.

United States

At Texas Tech University, I improved network performance, optimized system reliability, and enhanced infrastructure. By applying advanced network engineering skills, I tackled recurring issues and drove efficiency improvements.Reducing Downtime and Enhancing User ExperienceI reduced network downtime by 20% by analyzing network logs and applying TCP/IP and ICMP protocols. This significantly improved operations and user experience across the campus.Rapid Issue ResolutionUsing advanced remote troubleshooting tools, I achieved a 90% first-call resolution rate, minimizing network disruptions and ensuring continuous availability for students and faculty.Optimizing Network InfrastructureI managed and optimized Cisco Catalyst switches and routers, improving network efficiency by 15% and reliability by 20% through OSPF and BGP routing protocols. These enhancements supported the growing technological needs of the university.Proactive MonitoringI developed a proactive approach to monitoring network performance, addressing bottlenecks before they escalated, ensuring smooth operations even under high demand.Collaborative Problem-SolvingI worked with cross-functional teams to solve complex network challenges, introducing innovative solutions that strengthened the university's IT infrastructure and improved problem resolution.Revitalizing Student Laptop ManagementI streamlined the student laptop management system within Active Directory, reducing setup and resolution times by 30%, enhancing the student experience, and reducing the IT team’s workload.Improving Stability and Reducing IncidentsThrough root cause analysis, I increased system stability by 10% and reduced IT incidents by 15%, creating a more reliable IT environment.Continuous Learning and GrowthWhile working as an Assistant Network Engineer, I pursued a master’s degree in computer science, applying advanced concepts in my role to drive results.

Vijayawada, Andhra Pradesh, India

At HCL Technologies, I developed expertise in Layer 2 and Layer 3 networking technologies while collaborating with Extreme Networks.Networking ExpertiseI managed network devices from Extreme, Brocade, and Cisco, leveraging my Cisco CCNA training. Through consistent regression testing, I maintained a 98% stability rate across software releases, ensuring network reliability.Feature Verification TestingI conducted Feature Verification Testing (FVT) on VLAN, SNMP, OSPF, BGP, LAG, and STP, ensuring 95% feature reliability. I resolved complex customer issues related to OSPF and MPLS, reducing complaints to one or fewer per deployment and enhancing network performance.Optimizing Network TopologiesI revamped 1G/10G/100G leaf-spine topologies, improving availability and test coverage. Collaborating with developers, we achieved a 98% defect-free release and improved customer incident resolution by 20%.Automation and EfficiencyAutomating test cases using Python reduced post-deployment issues by 70% and streamlined workflows. I optimized network operations by managing asset inventory and testing components like patch cords and SFPs, boosting testing efficiency by 20%.Mentorship and Team DevelopmentI mentored junior members, increasing their proficiency in testing and automation workflows by 40%, fostering team growth and productivity.These experiences at HCL Technologies allowed me to enhance my skills in network engineering, automation, and quality assurance, contributing to successful large-scale projects.

Vijayawada, Andhra Pradesh, India

During my internship with Indian Railways, I gained valuable hands-on experience in telecommunications and network infrastructure.Fiber Optic and Copper Cabling ExpertiseI developed proficiency in fiber optic and copper cabling, adhering to IEEE 802.3 and TIA/EIA-568 standards. Using tools like VFL, OTDR, and power meters, I ensured reliable data transmission and robust data center operations.Network Operations and InfrastructureI gained hands-on experience inspecting and configuring routers, switches, and rack systems. I applied server patching, monitoring, and backup practices to ensure smooth network operations.Telecommunications Equipment Testing and TroubleshootingCollaborating with senior engineers, I audited, tested, and troubleshooted telecommunications equipment and hardware, improving data transmission and ensuring compliance with industry standards.

Master'S Degree, Computer And Information Sciences

Bachelor Of Technology, Electronics And Communication Engineering