• Planning, managing, and delivering projects, allocating resources;identifying and managing risks, facilitating communication betweenstakeholders, implementing quality control measures, tracking progress andreporting to senior management.• Also, maintain positive client relationships by meeting or exceeding theirexpectations.• Ensuring the success of cyber security projects and protecting clients fromcyber threats and vulnerabilities.

• I am responsible for establishing and managing a Project Management Office,overseeing multiple projects.• Developing project plans, budgets, and schedules, guiding strategic analysis,and ensuring timely completion.• I liaise with stakeholders to identify project requirements and coordinatewith cross-disciplined team members.• I monitor project progress, evaluate standards, and prepare status reports.• Additionally, I ensure compliance with organisational policies, procedures,and standards while identifying successful and unsuccessful project elementsthrough post-project evaluation.• Ultimately, I aim to deliver high-quality project deliverables and managecustomer satisfaction during the transition period.

• Managing vendors and assisting in business change management activities,focusing on driving adoption and proficiency in change-impacted personnelwithin the university.• I gain an in-depth understanding of platforms and analyse information toreconcile conflicts and elicit requirements.• I prepare technical specification documents and translate IT businessrequirements into technical project specifications.• I also create user stories and tasks based on requirements and assist inanalysing implementation scope and identifying gaps and constraints.

• Mapping clients requirements and coordinating, developing, andimplementing solutions at client locations.• Monitoring the overall functioning of the processes, identifying improvementareas, and implementing adequate measures to maximise the customersatisfaction level.• Building and maintaining relationships with key stakeholders.• Strategic planning to enhance productivity and build more business from theexisting customers.• Conducting technical product demonstrations and closing the sales leads inhigh-level meetings with the stakeholders or business owners.• Assessing the customer feedback, evaluating the area of improvement, andproviding critical feedback to the associates on improvements and achievinghigher customer satisfaction levels.• Resource planning and handling the team.