Jayakumar Ramachandran Email & Phone Number

Singapore

* Advised corporates and managed consultants to provide training to clients on People and Management issues: Customer Service, Business Communication, Performance Management, & Leadership Skills * Orgnised the e-mail direct marketing database of 10000 potential customers in Singapore: MNCs, Small & Medium Enterprises (SMEs), Govt organizations, Statutory Boards, Banks, Non-for-profit institutions* Consulting and Training services provided to personnel from over 100+ companies. Partial list •ANZ Bank •American International Insurance Co •Asian Wall Street Journal •Bank of Tokyo Mitsubishi •Cadbury Singapore •F & N Coca Cola Singapore •Goldman Sachs (S) •Honeywell Aerospace •John Hopkins – NUH Intnl Medical Center

San Jose,Ca, Usa

* Managed In-house projects, prepared project sales proposals, project resource and cost estimation, planning, recruitment and budget monitoring in the CEO’s office.

Rockaway, Nj, Usa

*Member of the Global SAP PMO team for USA, Canada, Singapore and Mexico after the three acquisitions were made by BASF.*Managed SCM solutions hitting the ground at very early stage without any guidance or training on BASF processes, with my depth of SCM knowledge resolving about 2000 issues for the 500 plus users.*Empathized with users of newly acquired businesses, existing users of BASF, 3PLs such as Panalpina (total 500+) with excellent communication skills and improved the response time to their request by 30% and also saving about 10% in costs for the businesses.* Translated requirements of users of both globally dispersed and newly acquired businesses and delivered solutions as per SLA thru virtual teams.

Brea, Ca, Usa

*Implemented Agent Fees for Mutual Funds Manager Billing Project SAP ECC 5.0 to shorten the Invoice processing period from the earlier 2 weeks to just 3 days resulting reduction in manpower costs by 30%*Built exceptional client relationship that facilitated better business outcomes.

Los Angeles, Ca, Usa

Client: Wine Warehouse*Global delivery management and Outsourcing (Onsite/Offshore ) Coordinated operational requirements and service delivery from IBM offshore delivery units Lead a team of on-shore and offshore consultants for the deliverables of the business context and with an external focus by highly leveraging my inter-personal skills. This resulted in a robust, scalable system that could handle the peak Christmas/New year Sales and a top line increase of 25% per year.*Pleasant and caring of my team members, I always shared my knowledge and was highly regarded as a team participant--critical success factors when dealing with SMBs.*Solved problems systematically through planning, prioritising and goal setting. Cost savings achieved by client through better A/C receivables: $ 500K/year.*Customised SAP All-in-one suite by negotiating with key-business users, which required tolerance of ambiguity. As a result, for the management, the visibility of the business improved by about 40%.

Minneapolis, Mn, Usa

*Established and built "trust" and leverage client context by understanding client's (Tennant Inc) overall business goals. *Established and managed client relationship with key decision makers. *Implemented Transportation Management System SAP 4.6C for Tennant Inc, Minneapolis, MN; *Deployed innovative test plans and trouble shooting for a range of scenarios: Carrier and route determination in sales order and route and carrier re-determination in delivery.

Middlebury, Ct, Usa

Accenture (Chemtura Chemicals Inc), *Managed the Chemtura Chemicals Inc, Middlebury, CT, Gastonia., NC & Geismar, LA project at these user sites involving 10 members at each location.*On-site presence within the client’s organization, took responsibility for monitoring the client’s changing needs * Served as the client’s primary point of contact with delivery managers based near shore (Canada) and the core project team in Middlebury, CT, USA * Managed the training of six power users and 15 end users in Gastonia, NC and Geismar, LA and Rubicon LLC, Geismar, LA.

Singapore

Bossard Group (Swirzerland), Singapore Project: Advanced Planning and Scheduling System (APS) – Supply Chain and Demand Management, *Provided detailed knowledge, thought leadership, process design, configuration and support for the modules of the Supply and Demand Chain. Deployed SDLC Methodology and Concepts.Daimler Chrysler, Singapore Global Implementation of SAP R/3 Rel. 4.6C (GUI Rel. 4.6D) / VMS 3.0 –IS Automotive *Release Upgrade of the VMS for Mercedes-Benz and Chrysler Market Performance Centres in Singapore, Hong Kong, China and South Africa. The system was integrated with multiple legacy and other systems for Invoice, Inventory, and Logistics through the Mercator Middleware; Involved both client-server and legacy environments.*As a senior consultant of the PMO team supported tasks planning, status and metric reporting, risk, estimation, scope management, financial management, compliance, methodology and project tool support.SNP Corporation, Hitachi Consumer Products, Hume Industries, Singapore*Project Implementation: SAP R/3 Rel. 4.0B & 4.6B.

Singapore

* Successfully recruited and provided engineering, managerial and IT talents to Singapore companies

Singapore

*Delivered the total project: basic design, detailed engineering, costing, vendor management and procurement worth US$ 1Million for petroleum production, Vietnam. *Contributed my strong project planning and management experience including inter-disciplinary co-ordination for Mini-oil refinery, Russia. * Analyzed business processes, developed and implemented custom designed supply chain management solution for Gas Services International, Inc. * Responsible for QA testing, customer inspection and validation of Energy/Utilities control systems for Mitsui, Japan. 10 Nos UPS systems 50 to 80 kVA, Al-Khobar (Saudi Arabia) Power Plant.Value: US$ 3 Million, Team Size: 9.*Exercised flexibility in how resources are allocated within the engagement.

Singapore

*Responsible for all current business development services and future business growth strategy for Industrial Automation Control Systems and Discrete Instrumentation products for the Asia Pacific region.*Managed a team of approximately 60 Sales, Marketing and project managers across a range of initiatives that varied greatly in size and complexity. Sales value of IT related services up to S$ 10 Million *Responsible for account development and management interfacing with key decision makers at C-levels to power top line and bottom line growth. *Contributed to organizational operational strategy: culture change from sales-oriented to solution-centric.Project Manager: Kaneka (Japan) Pharmaceuticals*Managed progress milestones and dependencies including monitoring of expenses by project teams, Budget vs. Actual. *Facilitated scope management, including tracking project/SOW change control. *Worked with the team in collecting supporting documentation and approvals to comply with SOX reporting requirements.* Completed the detailed design of new business processes and procedures based on GxP and GMP processes . *Managed the design, configuration, implementation and Testing of proprietary SCM solutions.Accounts Manager:*Clients: ExxonMobil, Shell petroleum and BP*Analysed the metrics from the PMO Status and assisted the team with team-level metric analysis.* Supported the team for Issue management and Risk management on a periodic basis and dealt with emergencies effectively.*Established a seamlessly integrated global (Japan, India, Singapore) service delivery process, resulting in exceptionally strong client partnerships, better communication with the offshore delivery organization and more tightly managed projects that arrived on time, on budget and in alignment with client requirements.* Managed the delivery of detailed knowledge, thought leadership, design, configuration and support of proprietary SCM solutions for the Oil & Gas supply chain

Singapore

Matthew Hall/Brown & Root/Engineers India*Lead an Oil & Gas processing project team for SHELL, Bintulu, Malaysia.*Managed the project and executed the system integration of new automation with the existing systems with the broad technical background in distributed processing and related data communication technologies.* Prepared technical and commercial proposals for distributed process automation systems including, evaluation of vendor’s bids, recommendations to client and procurement for off-shore and on-shore oil & gas production and processing for Shell, Malaysia; Total, Thailand; Pertamina, Indonesia and Petronas, Malaysia.* Started as a Engineer trainee, within 2 years was made lead engineer.*Basic Engineering, Detailed engineering, procurement, installation and commissioning of down stream Refineries 2MTA to 7MTA, petrochemical plants: LDPE, VCM, PVC, PP, PBR; Pipelines: Petroleum products and Iron Ore slurry. Clients: India: Indian Oil. IPCL, MRL, BPCL; UAE: ADNOC Process Licensors: Bechtel, USA; UOP,USA;Kellog, USA; Technip, France; Technimont, Italy.* Delivered quality work and achieved customer satisfaction.

Postgraduate Diploma, Business Administration, Top 10% Of The Class

Certificate Of Proficency, French

B.Tech, Industrial Automation, First Rank, First Class Honours

Activities and Societies: President,Science Association, Asst Librarian,Faculty Library, Acting,Inter-collegiate competition, Winner.

Bachelor'S Degree, Physics, Mathematics And Chemistry, First Class With Distinction

B.Sc, Physics, Maths And Chemistry