Jay Mccauley Email & Phone Number

Indianapolis, In, Us

Consider is an AI sourcing and recruiting product. With Consider, hiring teams find the perfect candidates from many sources, and colleagues can refer their friends right from Slack.https://consider.com/ In my role I own the overall relationship with assigned customers with a focus on increasing adoption and ensuring retention, satisfaction, and renewals.Establish a regular cadence with customers to review dashboards, KPI’s, and opportunities for improvement.Develop and maintain a deep understanding of the product and introduce customers to the most relevant functionality for their specific business needs.Work with development and design teams to facilitate new customer implementations. Function as the customer advocate and provide internal feedback on how Consider can better serve our customers including tracking and escalating bugs and feature requests.Track accounts to identify churn risk and work actively to eliminate that risk.

Responsible for:Billing, invoicing, and service agreements for every client7 figure A/R / CollectionsClient upgrades and renewalsAccount ManagementRevenue projections Increased revenue every year of tenure, setting record for highest revenue in company history in 2021, on pace to surpass it in 2022Responsible for key client growthGrew enterprise client (2000+ Employees) 3.5xGrew mid-market clients (500-100 Employees) 8.5x, 10x, and 21.5x Worked cross-functionally together with Sales/Marketing/PM/Technical teams on various projects and initiativesLed successful adoption and implementation of resource planning toolMaintained NPS score of 75+, with several months reaching 100Oversaw team of Project Managers

MedSolutions is a medical cost management company delivering proven solutions that enable leading healthcare organizations to reduce spend while increasing the quality of care their members expect and deserve. They achive this through diversified programs for Diagnostic Testing and Imaging, Oncology, Cardiology Services, Post-Acute Care Management and Comprehensive Musculoskeletal. MedSolutions is proud to help more than 33 million Americans receive higher quality, lower cost healthcare.

Sourced, recruited, and screened candidatesWorked with client hiring managers to schedule interviews and facilitate hiring processRoutinely worked on 4+ open job reqs simultaneouslyUsed various direct sourcing methodsRecruited and placed candidates in the following industries:HealthcareMarketing & AdvertisingManufacturingInsuranceHealth/FitnessInformation TechnologyFinancial ServicesWilsonHCG, a full-service recruitment process outsourcing (RPO) and human capital consulting provider, operates on the principle of providing true partnership to its clients. Creating scalable and customizable human capital solutions, the company is revolutionizing the recruitment process and bringing innovation to the industry. WilsonHCG is globally recognized as a top RPO provider and leader in the marketplace. Founded in 2002, the company headquarters is located in Tampa, Florida, with a footprint in North and South America. While maximizing clients' talent acquisition processes is essential, WilsonHCG recognizes the relationships it develops leads to the results its clients realize.Better People, Better Business. ®For more information about WilsonHCG and its services, visit www.wilsonhcg.com

South Bend, In

Recruited RN's, LPN's, CNA's, and other hospital based professionals for temp to perm, contract and direct placement needs for healthcare facilities throughout Northern IndianaManaged the hiring process including recruitment, interview, assessment of qualifications/credentials and orientation; placed and scheduled staff within area of expertise; evaluated employee performanceSupervised, managed, and maintained a schedule of over 80 external employeesCoordinated correspondence regarding policies, procedures, and company updatesProvided 24-hour customer service and professional representation of company to clientele