Jayan V Email & Phone Number

Banglore

Trivandrum, Kerala, India

• Onboarding new customers. Also based on the customer requirement, configuring the router (LAN, WAN), firewall, and remotely assisting the customer during the time live installation.
• Providing voice support, web chat support, and service call handling for customer-reported issues on connectivity, proxy performance, L3 connectivity, web filtering, firewall service, VolP, DNS, DHCP, SSL VPN, IPsec.
• Have hands on experience on Cisco ASA firewall and the Fortinet firewall with good knowledge of configuring ACL, Security policies, DNAT, SNAT & Logs.
• Having hands on experience on Cisco, Juniper, Huawei & Ekinops routers.
• Monitoring customer network traffic, activity, capacity, and usage by using Grafana and Icinga to ensure continued integrity and optimal network.

Trivandrum, Kerala, India

• Responsible installation support and management of network technologies operating in 24x7 business environment.
• Managing &Troubleshooting CISCO & HP Routers and switches
• Providing support for Network security devices-Cisco FTD, FortiGate
• Network Commission, decommission, migration, refresh activities and software upgradation
• Managing Network Performance and ensure system availability and reliability.
• Preparation of device templates and delta configuration

Bahrain

• Advanced diagnostics and troubleshooting for security and network related issues.
• Configuration and maintenance of Router, Switches, Firewall UTM Appliances.
• Technical support on Network and Security related issues.
• Doing Firmware upgrade and patch management on Network Security devices.
• Implementation of Huawei voice solution.
• Meet Service Level Agreements and requirements.

Thiruvananthapuram, Kerala, India

• Managing Network connectivity within the site and far end.
• Responsible for managing and monitoring VLAN.
• Designed, Implemented, and managed Wi-Fi at Main and branch office.
• Designed and Implemented Internet connectivity for the entire company.
• Implemented Disaster recovery for Routers and switches.
• Implemented WAN connectivity between main and branch office.