Jayan V Email & Phone Number

Banglore

Trivandrum, Kerala, India

• Onboarding new customers. Also based on the customer requirement, configuring the router (LAN, WAN), firewall, and remotely assisting the customer during the time live installation.• Providing voice support, web chat support, and service call handling for customer-reported issues on connectivity, proxy performance, L3 connectivity, web filtering, firewall service, VolP, DNS, DHCP, SSL VPN, IPsec VPN etc.• Have hands on experience on Cisco ASA firewall and the Fortinet firewall with good knowledge of configuring ACL, Security policies, DNAT, SNAT & Logs.• Having hands on experience on Cisco, Juniper, Huawei & Ekinops routers.• Monitoring customer network traffic, activity, capacity, and usage by using Grafana and Icinga to ensure continued integrity and optimal network.

Trivandrum, Kerala, India

• Responsible installation support and management of network technologies operating in 24x7 business environment.• Managing &Troubleshooting CISCO & HP Routers and switches• Providing support for Network security devices-Cisco FTD, FortiGate • Network Commission, decommission, migration, refresh activities and software upgradation• Managing Network Performance and ensure system availability and reliability. • Preparation of device templates and delta configuration • Developed network design in accordance to need of network utilization.• Network Devices performance monitoring

Bahrain

• Advanced diagnostics and troubleshooting for security and network related issues.• Configuration and maintenance of Router, Switches, Firewall UTM Appliances.• Technical support on Network and Security related issues.• Doing Firmware upgrade and patch management on Network Security devices.• Implementation of Huawei voice solution.• Meet Service Level Agreements and requirements.• Completed several Network Implementations, Revamp and Upgrade project successfully.• Creating network and security designs for Enterprise and SMB customers.

Thiruvananthapuram, Kerala, India

• Managing Network connectivity within the site and far end.• Responsible for managing and monitoring VLAN.• Designed, Implemented, and managed Wi-Fi at Main and branch office.• Designed and Implemented Internet connectivity for the entire company.• Implemented Disaster recovery for Routers and switches.• Implemented WAN connectivity between main and branch office.• Monitoring and managing bandwidth and traffic shaping.• Management and troubleshooting of all Network devices.• Deploying Windows Operating Systems like Windows 7 and Windows XP.