● Reviewing international student applications for scholarships at UBC using the Student InformationSystem (SISC). Providing effective advising on application completion, retaining awards, etc. viaemails and Salesforce queries.● Showcasing intercultural communication skills, empathy and awareness towards global issues andcultural differences by reading various student experiences and providing support.● Updating the existing online scholarship application system on Survey Monkey Apply to receiveaccurate data from students.● Reviewed admissions applications and made award adjudication decisions for 1800 students.

● Oversaw recruitment for Winter 2022 co-op term and recruited for 32 positions.● Scheduled interviews for hiring managers with a record-breaking 45 interviews in one day,showcased effective time management and organizational skills.● Coordinated with multiple stakeholders: co-op offices, interview liaisons, students and interviewers,to create a seamless and professional recruiting experience.● Assisted with testing recruitment business processes after Workday launch at TRIUMF and helpedwith brainstorming ideas for creating a seamless onboarding process for new hires on Workday.● Verified vaccination status of over 800 employees at TRIUMF with exceptional attention to detailwhile maintaining confidentiality.

● Prepared research study materials such as literature reviews, data management and data codingusing Excel, SPSS and R.● Performed administrative work including contacting 407 participants, updating databases andscheduling study sessions, leading to the smooth execution of the in-lab study.● Conducted in-lab and online studies that involve communicating with participants while ensuringinstructions are clear and concise for an accurate understanding of study objectives.● Analyzed 300-500 participant data using high attention-to-detail and translated data intopresentations or posters to add further knowledge to the psychology community.● Attained ability to handle large databases while maintaining confidentiality.

● Trained users for Workday via Zoom by offering technological support during training sessions andtrained members of 5 faculties at UBC.● Analyzed user feedback and incorporated it into existing Canvas training courses and other materialled to faster adoption of training material and increased customer success.● Provided effective customer service via Zoom (one-on-one support and webinars) before and afterWorkday launch to all UBC community members, while maintaining professionalism.● Showcased adaptability by quickly learning new tasks without much prior knowledge (from learningHTML coding to preparing slide decks)

● Provided efficient customer service to fans and ensured professional execution of varsity eventsthat resulted in satisfied and happy fans.● Demonstrated promptness and responsiveness in a fast-paced environment as it required in-gameattentiveness which led to the smooth execution of varsity games.● Showcased exceptional communication and interpersonal skills when dealing with difficult patronsand resolving problems.● Provided support at major events such as Homecoming and Winter Classic, hosting around 5000+people, that required multi-tasking (helped with several jobs, ticket scanning, in-gameresponsibilities, etc.) and kept calm in a busy environment.

- Conducted workshops for internal members which aim at professional development, team building, etc. - Acted as a volunteer recruiter for Arts Week.   - Organized a workshop for 120 members in the organization.     - Developed communication, organization and time-management skills.