Give a information about company products, Product Pramotion Activity, Resolve Customer commercial complaint, received quality complaint from customer and forward it to concern dept.ect......

Preparing Order contract review after receiving POs/firm schedules from customers.Entering Sales orders in ERP as per PO details & get delivery confirmation from Production Planning.Communicating Order acceptance to customers (parts, qtys, & dispatch date).Preparing date wise monthly sales plan based on customer’s requirements.Preparing daily despatch plan as per customer’s requirement & give it to production & logistic team for execution.Communicating dispatch details (like parts, qty, tracking details, etc) to customers on daily basisMonitoring FG stores stocks in order to plan outstation despatches.Ensuring on time deliveries to customers & taking care of customer commercial complaints.Communicating critical parts requirements to production team & informing delivery dates to customers after confirmation from them.Highlighting overdue qtys to production team & take new confirmation dates.Giving pre-alerts to customers for any probable delays in deliveries.Preparing the Export shipment documents like commercial Invoice, packing details & arranging transportation.To make a Contract Review for the new development products, preparing all data base about new customers and new products.Preparing & maintaining all data related to TS & ISO audits.To follow up customer for the outstanding payment and monthly requirement schedule and other needed data.Providing & maintaining MRM data on monthly basis.Providing daily all the sales related analysis reports.Entering new customer master details in ERP.