Jayant Kumar Email & Phone Number

Vancouver, British Columbia, Canada

Reporting to the Department Head AML Investigations, this position is responsible for supporting the overall enterprise-wide Anti-money laundering (AML) and Anti-terrorist financing (ATF) function for HSBC Canada with primary responsibility of assisting Department head & supporting AML investigators in the investigation process.. Responsible for reviewing, assessing and escalating cases into AML investigations. • Adjudication and screening of new alerts or re-alerts and determining whether it can be assigned into AML Investigations or to be sent back to the originator • Coordination with branch RMs for remediation of existing customers by getting there KYC up to date. . Manage the AML Investigations coordinator role and liaising with various HSBC investigations units (Transaction Monitoring, FIU, FCI, GIIG, RC, ABC, CSEM, Sanctions, and LOBs). . Provided guidance to the AML Investigations team to ensure accurate entry made into case management system and FINTRAC during SAR reporting.

Led a team of 11 people comprised of 2 Deputy Training Managers and 9 Trainers to train new customer support hiresExamined and analyzed performance data and output on new hire batches and reported figures to upper management to effectively handle turnover ratesMaintained Internal and external customer relationship management including the biggest telecom company in India (Airtel) by providing call volume reports and calling output percentage through one to one visits to ensure their quality standards were metScheduled and provided training and refresher courses for internal team members that improved productivity Met with external Business partners to determine needs and recruit employees accordinglyResearched and implemented new research methodologies that improved training manualsProvided one to one support to customer support members, reviewed performance, provided optional career support and performed exit interviews to retain employee

Utilized SAP finance Module to create PO's and accounting reports Moved team members to different functions to optimize productivity and motivation as well as planned fun activities and outings to build up team spirit and motivationManaged an Accounts Payable team (7 members) in Agro section for Frito lays which covered processes of PO & Non PO direct invoices, Transport bills and cold storage bills paymentPerformed audits of client financial statements as well as performed general accounting and financial reporting assistance (reconciliations) and reporting of internal controlsPrepared review of Accounts Payable and Prepayments for Agro (4 different plants)Created monthly reports using MIS to highlight completed payments and the turn-around time for all the payments in that particular monthWorked with the field team to create detailed payment plans between farmers and banks before the start of the season that enabled error free remittances Effectively handled and resolved any issues with Vendors through tact and diplomacy

Transitioned a new process of Payment Run & Auditing (Accounts Payable) from the UK site to the India site for two different companies: Kimberly Clark and LINDE Material handlingUtilized SAP/ R3, SAVION, and AVAYA for Accounts Payable Processes, PO's and Non PO invoices, T&E Claims as well as creating a Master Data worksheet Transitioned a finance and calling project from the US to India called REFUND (VFS-Vendor Financial Services) through implementing all training of the new team membersConducted individual research and worked with US Government Tax Depart. & Commissioner of Assessments and Tax regarding overpayment of tax paid for equipment that effectively reduced costs Worked in an Annuity & Insurance process (GEFA) for 4 years as process trainer and was involved in processing & performing Quality checks for major accounts: QUICK & REILLY, FIDELITY INVESTMENTS and BOAUpdated SOP's, trained new staff, recorded leave of absences, managed transport for team members, managed team morale: created fun activities (budgeting), one to one support, rewarded employeesCreated dynamic presentations for visiting customers using various media (PowerPoint, Video etc) to showcase company standards and optimal procedures to secure business partnerships

Graduated; Bachelor Of Arts

Post Graduate Management Diploma, International Business &Marketing

Mba; Management Diploma, International Business &Marketing