Chief Operating Officer
CurrentI got promoted as COO from General Manager-Operations within 12 months of operation. I look after the positive EBIDTA for the company with year-on-year growth since joining and brought the company to profit from losses of several years while developing high quality business strategies and plans ensuring their alignment with short-term and long-term objectives. I do budget planning and optimal utilization of budgets and Leading and motivating subordinates to advance employee engagement develop a high performing managerial team of GM, RM, AM, Centre Manager, Asst Managers, Sr Executives, Operation Executives, Accounts Team, HR Team and Counselors . I have tied-ups with Institution, Govt Bodies, Local Administration Liaising for Skill Development programs in Govt Exam etc. I manage the Quality Assurance through ISO Audits Responsible for ensuring that the business operates at a profit and meets its goals. Implementing the best approach to new opportunities, creating Franchisees /Master Franchisees all over SEA, including delegating tasks or directing agendas to drive profitability by managing organizational structure. Have done strategic Tie-ups with British Council, ETS-TOEFL, Oxford University Press, Tally Education, Microsoft Certification, IDP India, PBSSD ( Govt of WB) and several other associations which helped The British Institutes to grow from losses to profit. Established policies and procedures to ensure efficient operations. Acquired more than 100 plus Franchisee and Master Franchisee Centres to create an Asset light model for the company while having one company owned center and rest of all Franchisee Centres. Negotiated contracts with vendors and suppliers to reduce costs while maintaining quality standards. Acted as a liaison between internal teams and external stakeholders such as customers or partners. Ensured compliance with applicable laws and regulations governing business operations.
