PROFILE SUMMARY  A high energy and results-driven professional customer service having experience in a managerial capacity with strong business and financial mindset focused on delivery through hard work and dedication; undertaken various projects to build my knowledge in the relevant industrial domain  Experienced in numerous process improvement projects based on operational excellence initiatives with respect to cost, resource deployment, time over-runs and quality compliance  Proficient at continuously working towards making the organization more effective and productive, through utilization of business process, common tools and business practices  Adept in developing a framework of quality standards, procedures & systems; provided support in problem and defect analysis in production quality related issues  Exceptional with industry knowledge & technology trends with distinction of instituting quality control techniques to achieve product excellence at the lowest overall costs  Skilled in managing overall material activities through budgeting and planning of funds  Proficient in identifying & resolving problems, ramping up project activities with on time deliverables and maximizing productivity  Effective communicator with honed interpersonal, negotiation & relationship building skills SKILL SET Strategic Project Management Business Leading Operational Excellence