Who is Jayanta Das? Overview
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Quick answer
Jayanta Das is listed as Program Manager at NxtWave, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Jayanta Das.
Jayanta Das previously worked as Lead Analyst at Hcltech and Deputy Manager Band 2 at Icici Bank. Jayanta Das holds Master Of Business Administration - Mba, Finance And Hr, A from Bangalore University.
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Email format at NxtWave
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NxtWave
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Profile bio
About Jayanta Das
As an Assistant Manager at BYJU'S, the leading online learning platform in India, I oversee the order fulfillment process and provide effective resolution to internal issues and sales escalation. I have completed my MBA in Finance and HR, as well as my skills in Freshdesk, team motivation, and problem solving, to ensure smooth and efficient operations and customer satisfaction. I was working as a assistant manager for order fulfillment team.Prior to joining BYJU'S, I worked as a Relationship Manager at NoBroker.com, a real estate platform that connects buyers and sellers directly. There, I applied my marketing knowledge and communication skills to generate leads, close deals, and build rapport with clients. I also gained valuable experience in working in a fast-paced and dynamic startup environment. My professional goal is to excel in the edu-tech industry and contribute to its growth and innovation.
Current workplace
Jayanta Das's current company
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6 roles
Jayanta Das work experience
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Lead Analyst
Current
Oct 2024 - Present
Deputy Manager Band 2
-Managing the portfolio of the Wealth client.-Resolving the customer queries.-Helping wealth clients with all their financial needs.
Jan 2024 - Apr 2024
Assistant Manager
•Overseeing the entire order lifecycle, ensuring accuracy, and timely fulfillment.•Implemented strategies that resulted in streamlining order management processes, reducing errors, and improving efficiency by 7%.•Established Internal Audit Team, which helped in reducing error from 10% to >1%•Managed inventory levels, minimizing stockouts, and reducing excess inventory by implementing effective inventory control measures.•Collaborated with sales, logistics, and other departments to align operations, resolve issues, and improve overall efficiency in supply chain management.•Spearheaded continuous improvement projects, resulting in a reduction of order processing time from 24 hours to same day,.Handled more than 75 team members including 4 team leaders reporting directly to me.
Aug 2018 - Oct 2023
Team Lead
•Worked with management team to react to customer service issues, customer complaints and business opportunities.•Held team members accountable for deadlines, quotas and performance goals.•Build Pin code allocation model to help logistics team to decide on which Logistics partner to•Target, resulting in 17% reduction in average TAT on delivery•Last Mile Operations, COD Reconciliation, Ware House Management·•Onboarding of logistics partners· Handling 3PL Logistics
Aug 2018 - Dec 2021
Relationship Manager
•Resolving inbound chat queries with an effective TAT of 95% and accuracy of >98% resulting in 20% business conversion•Collaborating with cross-functional teams to resolve complex issues and escalate technical or product-related problems for quick resolution.
Sep 2016 - Sep 2017
2 education records
Jayanta Das education
Master Of Business Administration - Mba, Finance And Hr, A
Bbm, Marketing, A
T John Group Of Institutions
FAQ
Frequently asked questions about Jayanta Das
Quick answers generated from the profile data available on this page.
What company does Jayanta Das work for?
Jayanta Das works for NxtWave.
What is Jayanta Das's role at NxtWave?
Jayanta Das is listed as Program Manager at NxtWave.
Where is Jayanta Das based?
Jayanta Das is based in Bengaluru, Karnataka, India while working with NxtWave.
What companies has Jayanta Das worked for?
Jayanta Das has worked for Nxtwave, Hcltech, Icici Bank, Byju'S, and Byju'S (Think & Learn Pvt. Ltd.).
How can I contact Jayanta Das?
You can use AeroLeads to view verified contact signals for Jayanta Das at NxtWave, including work email, phone, and LinkedIn data when available.
What schools did Jayanta Das attend?
Jayanta Das holds Master Of Business Administration - Mba, Finance And Hr, A from Bangalore University.
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