As an Assistant Manager at BYJU'S, the leading online learning platform in India, I oversee the order fulfillment process and provide effective resolution to internal issues and sales escalation. I have completed my MBA in Finance and HR, as well as my skills in Freshdesk, team motivation, and problem solving, to ensure smooth and efficient operations and customer satisfaction. I was working as a assistant manager for order fulfillment team.Prior to joining BYJU'S, I worked as a Relationship Manager at NoBroker.com, a real estate platform that connects buyers and sellers directly. There, I applied my marketing knowledge and communication skills to generate leads, close deals, and build rapport with clients. I also gained valuable experience in working in a fast-paced and dynamic startup environment. My professional goal is to excel in the edu-tech industry and contribute to its growth and innovation.