Work closely with Information Services leadership to mature the operations model, including: financial planning and management, governance, program portfolio management and methodology, resource planning and education & training.

Responsible to help develop and implement applications and data services to be used in clinical or business settings and to align all program/project activities with the organization’s strategic goals. Devise strategies to improve business tools & practices, choose appropriate applications and program new solutions.

Align department activities with the Hospital's strategic goals & objectives and ensure that their standards are upheld and clearly defined throughout the entire process of each project’s development and execution. Oversee project governance and resource management/capacity planning.

Oversee all instances of the ServiceNow platform for the organization. Work directly with Executive Leadership to align ServiceNow with IT organization strategy across all customer business verticals. Provide project architecture oversight and participate in the full software development life cycle: Analysis, Design, Coding, Testing, Training, and Operational Support on upgrades and implementation of new modules/functionality.

Manage the overall project portfolio for the health system and provide oversight to all project managers. Oversee the creation of standard work for the PMO and provide a unified, high-quality and service oriented department that embeds Lean principles into the Project Management discipline. Responsible for leading a team of project managers and administrative staff to ensure optimal delivery of project, including the capture of strategic business needs, processes, requirements and the development and execution of project plans.

Provide general systems consulting, analysis and leadership related to the implementation and use of information systems in clinical and business areas. Manage all phases of project lifecycle as established by organization's PMO and PMI standards. Develop and maintain project schedules ensuring projects are completed on time and within budget. Strong communication skills with internal and external project team members and leadership team. Excellent rapport with peers, management as well as clients. Demonstrate strong organizational skills by simultaneously managing multiple diverse projects. I bring great value to the company with my professional experience along with integrity, perseverance, diligent work ethic, and a positive attitude.

Responsible for general systems consulting, systems analysis, and task leadership related to the acquisition and use of clinical systems. Apply knowledge of business and applicable integrated workflows to help identify and select possible system solutions. Offer leadership and coordination for portions of large projects or entire small projects and accountability for the success of assigned tasks.

Responsible for all aspects of rolling-out and maintaining Workfront (formerly AtTask), the enterprise project management application, including: build, training and troubleshooting. Participate in the analysis of workflow creation and modifications that result from ongoing changing business conditions. Assist with all requests of the PMO, including: leading new system implementations, upgrade existing applications and assisting colleagues with their projects.Key Leadership Accomplishments:• Successfully implemented enterprise best practice use respective to the AtTask tool.

Led and participated in the analysis of new clinical application implementations, upgrades, replacements, or extensions that result from changing business conditions or the availability of new technology. Responsible for maintaining all site operations: providing "at-elbows" support to physicians and other end user of EpicCare Inpatient and other clinical applications, cabling/space planning, telemedicine solutions, budgeting, procurement, etc.Key Leadership Accomplishments:• Major role in successful Epic implementation at hospital with variety of responsibilities, including: site infrastructure, managing resources, timelines, budgets, testing and procurement.• Point person for setting-up IT infrastructure and providing ongoing support to a new physician practice brought up on Epic Ambulatory.

Provided consultation, training, analysis for upgrades, maintenance and support for department specific information systems, such as: Computrition Hospitality Suite/CaterXpress, FNS Epic Build, AutoMate, RightFax and SmartVend. Created, updated and maintained training material, assisted in new hire orientation, completed schedule and coordinated Diet Office staff, corrected patient special meal patterns.Key Leadership Accomplishments:• Spearheaded the Computrition Hospitality Suite build at an enterprise level. Functioned as a project leader for the implementation/upgrade at all hospitals; continue to serve as SME/Administrator for application.• Designed, tailored, & implemented new workflows for all MemorialCare Food & Clinical Nutrition Services departments based on process improvements and organizational changes.

Consulted with the Registered Dietitians in the care of patients and communicated appropriate nutritional care data through the patient’s medical record. Developed, evaluated, and revised patient Nutrition Care Plan: instruct patients according to nutrition prescription, obtain and evaluate patient history and risk factors to instill positive therapeutic diet changes to promote nutritional adequacy based on established guidelines.Key Leadership Accomplishments:• Training new hires, prepares and presented in-services to staff, developed screening audits, filing systems, and digitized all important documents.• Assisted leads and managers in special ad hoc projects, as assigned.

Assessed nutritional needs of students and members to help guide them and prepared an appropriate care plan to institute healthy eating and exercise practices. Delivered presentations on diet, nutrition, health and exercise to SDSU athletes.