•Orchestrated project planning and delivered innovative network design and architecture solutions for diverse government departments, ensuring 100% project completion within budget and timeline constraints.•Provided strategic guidance and technology consulting to drive e-Governance projects, yielding a 25% enhancement in operational efficiency for various state departments in Assam.•Skillfully managed vendors and formulated RFPs, contributing to a 20% reduction in procurement costs and… Show more •Orchestrated project planning and delivered innovative network design and architecture solutions for diverse government departments, ensuring 100% project completion within budget and timeline constraints.•Provided strategic guidance and technology consulting to drive e-Governance projects, yielding a 25% enhancement in operational efficiency for various state departments in Assam.•Skillfully managed vendors and formulated RFPs, contributing to a 20% reduction in procurement costs and enhancing overall project quality.•*Developed and implemented comprehensive cyber security policies and ISMS policies, enhancing data security measures and reducing security incidents by 15%.•Crafted a pioneering Cyber Crisis Management plan for the Assam Government, resulting in a 20% reduction in response time during critical cyber incidents and ensuring seamless continuity of government services. Show less

•Served as the primary point of technical escalation for networking and security issues, reducing incident resolution times by 20% and ensuring uninterrupted operations.•Spearheaded project planning for new infrastructure and meticulously documented migration projects, resulting in a 30% reduction in project delivery time and minimizing disruptions during transitions.•Successfully executed the ACI data center implementation in Atlanta, USA, in collaboration with vendor Datalink… Show more •Served as the primary point of technical escalation for networking and security issues, reducing incident resolution times by 20% and ensuring uninterrupted operations.•Spearheaded project planning for new infrastructure and meticulously documented migration projects, resulting in a 30% reduction in project delivery time and minimizing disruptions during transitions.•Successfully executed the ACI data center implementation in Atlanta, USA, in collaboration with vendor Datalink, resulting in increase in data center efficiency and performance.•Provided regular technical training sessions to team members, enhancing their skills and capabilities, resulting in increase in team productivity and proficiency.•Led the seamless migration to SD-WAN technology, reducing network operating costs by 25% and improving network performance and reliability.•Recipient of the Star Performer Award in 2018.•Honored with the Superior Annual Performer Award in 2019. Show less

•Conducted a comprehensive skill set matrix analysis of engineers, resulting in tailored training programs that boosted team expertise and reduced skill gaps.•Executed audits and penetration tests on diverse network and web applications, identifying and mitigating vulnerabilities, reducing security risks/incidents by 20%.•Fostered continuous team engagement, resulting in a 10% reduction in service delivery escalations and timely resolution of technical and administrative issues in the… Show more •Conducted a comprehensive skill set matrix analysis of engineers, resulting in tailored training programs that boosted team expertise and reduced skill gaps.•Executed audits and penetration tests on diverse network and web applications, identifying and mitigating vulnerabilities, reducing security risks/incidents by 20%.•Fostered continuous team engagement, resulting in a 10% reduction in service delivery escalations and timely resolution of technical and administrative issues in the field.•Streamlined network configurations, including access rules, interface optimization, and failover mechanisms on Cisco ASA, resulting in a 15% improvement in network performance and reliability.•Actively participated in client requirement meetings, resulting in tailored solutions that aligned with their specific needs, increasing client satisfaction and securing new contracts.•Led a high-performing team of 13 members in network support, achieving a 98% resolution rate for service requests and maintaining optimal network performance. Show less

•Optimized network security by configuring access rules, interfaces, object groups, NAT, and failover mechanisms on Cisco ASA, resulting in a 20% reduction in security incidents and enhancing network reliability.•Executed thorough audits and penetration tests on various network and web applications, identifying and mitigating vulnerabilities, ultimately reducing security risks by 20%.•Led and mentored a high-performing team of 6 network support professionals, achieving a 90% service… Show more •Optimized network security by configuring access rules, interfaces, object groups, NAT, and failover mechanisms on Cisco ASA, resulting in a 20% reduction in security incidents and enhancing network reliability.•Executed thorough audits and penetration tests on various network and web applications, identifying and mitigating vulnerabilities, ultimately reducing security risks by 20%.•Led and mentored a high-performing team of 6 network support professionals, achieving a 90% service request resolution rate and enhancing overall team productivity. Show less

•Conducted comprehensive audits and penetration tests on various network and web applications, uncovering and remedying vulnerabilities, resulting in a 30% decrease in security incidents and ensuring robust data protection.•Streamlined network operations by troubleshooting switching-related issues, including VLAN assignment, STP optimization, 802.1x implementation, and hardware problem resolution, leading to a 25% reduction in network disruptions.•Proactively managed firewall-related… Show more •Conducted comprehensive audits and penetration tests on various network and web applications, uncovering and remedying vulnerabilities, resulting in a 30% decrease in security incidents and ensuring robust data protection.•Streamlined network operations by troubleshooting switching-related issues, including VLAN assignment, STP optimization, 802.1x implementation, and hardware problem resolution, leading to a 25% reduction in network disruptions.•Proactively managed firewall-related concerns by efficiently applying policies, access-lists, and object configurations through a structured change process, resulting in a 20% reduction in security policy conflicts and enhanced firewall performance.•Successfully resolved a wide range of related issues, including troubleshooting VPN problems, resulting in a 15% improvement in remote access reliability and data security.•Recipient of the accolade champagne award in 2013. Show less

Contractual JobsWipro InfoTech Nov 2010 – Sept 2011(L2 Role) & March 2008 – Oct 2008(Contract role)Customer Service Engineer Payroll (Infotronix Channel, Kolkata)Roles and Responsibilities: •Deputed at client site in Network Team and responsibilities including WAN, LAN troubleshooting, link augmentation.•Responsible for managing network operations of BALCO, if any issue was raised, need to fix the same… Show more Contractual JobsWipro InfoTech Nov 2010 – Sept 2011(L2 Role) & March 2008 – Oct 2008(Contract role)Customer Service Engineer Payroll (Infotronix Channel, Kolkata)Roles and Responsibilities: •Deputed at client site in Network Team and responsibilities including WAN, LAN troubleshooting, link augmentation.•Responsible for managing network operations of BALCO, if any issue was raised, need to fix the same with the SLA.•LAN responsibilities include end user access issue, port activation, device activation/deactivation into production, troubleshooting.•Configuring router & switches in customer site. Show less

Roles and Responsibilities: •Managing the Data center of NEVAT Project situated at KAR Bhawan, Guwahati, Assam.•Maintenance and configuration of Cisco 2900 series switch, Managing internal LAN of the Data Centre, IOS upgrade by Xmodem procedure.