Jayanth Parshwam Email & Phone Number

Bengaluru Area, India

Work as an individual contributor and lead a team of 3 writers' to manage the documentation activities for Cohesity DataProtect and DataPlatform product suite.

Bangalore

• Participate in document planning and content strategy for assigned projects.• Regularly analyze existing practices and propose improvements and innovative approaches to improve product documentation and productivity. • Continuously build knowledge of customers to understand their requirements, adapt documentation to their needs, and advocate for them. • Write documentation sets on complex technical material, according to established standards, with little or no supervision. • Participate in document planning and content strategy for assigned projects. • Collaborate with subject matter experts and cross-functional teams to produce accurate, high quality documentation. • Research complex source material for documentation projects. • Handles multiple assignments.

□ Manage the documentation activities for ShoreTel Connect products and Connect Telephony for Microsoft.□ Designing and developing process driven end-user and Online help documentation.□ Actively involved in defect resolution process to improve the quality of the existing/upcoming release deliverables.□ Install product builds and test functionality against the documentation for improving the usability and technical quality of documentation.□ Actively involved in tech pubs recruitment process.

□ Develop technical documentation for a variety of audiences including programmers, network administrators, and end-users□ Conceptualize, plan, and develop use case documentation.□ Research engineering schematics, technical design specifications, interface design documents, design diagrams, and test specifications with design engineers. □ Learn about products through product use, interviewing developers, and reading engineering specification documents.□ Interact with developers, business analysts, design engineers, and build teams to:o Capture information from functional specifications, use cases, technical design specifications, and other product related documents.o Integrate and timely implementations of the user interface help for online user documentation.o Get timely feedback through appropriate follow up to ensure the technical accuracy of the documentation deliverables.

Bangaon Area, India

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as an excellent e-commerce platform. The spirit of innovation that is part of the company’s DNA drives Amazon’s evolution from Web site to e-commerce partner to development platform. • Outstanding skills in writing about complex technical subjects to a variety of audiences with varying levels of technical knowledge• Ability to be self-directed and effective working independently, yet equally comfortable contributing in a global team environment• Working knowledge of Darwin Information Typing Architecture and Instructional Design• Working knowledge on various editing techniques such as Developmental Editing, Copy Editing, Proofreading, Technical Editing• Creating documentation templates in authoring tools (Madcap Flare, MS Word) for various documentation artifacts

Bangalore

Demonstrated expertise in various aspects of Software Development Life Cycle (SDLC) such as: o Lead and manage the Manhattan Suite of productso Requirement analysis and effort estimationo Designing and developing process driven end-user and Online help documentationo Install product builds and test functionality against the documentation for improving the usability and technical quality of documentation.o Conduct training sessions to the new hires on tools and best documentation practices.

Technical Editing Certification, Technical Writing

Through knowledge and hand-on experience on different Editing Techniques like Developmental Editing, Manuscript Editing, Copyediting.

Information Mapping, Technical Writing

Information Mapping for Web, Online and Paper (MWOP) - Through knowledge on Information Mapping principles and DITA.

Technical Writing Certification, Technical Writing

Diploma In French, French Studies

DELF-A2 level

Masters