Leading the delivery of client specific custom requirements resulting in increase in operation efficiency and client retention.Accountable for developing and delivering the integrations with financial accounting, supply chain management, CRM applications, HL7 integrations, HIE interfaces for Nabidh, Malaffi and Riyati. Prepare specifications for the end-to-end solution, providing constructive reviews of technical approaches and developing solution specifications documentation.Managing strategic account portfolio, establishing strong and long-term client relationships.Liaison with strategic customers, cross functional internal teams and third party developers to drive innovative ideas to meet client needs and to ensure successful product launches and ongoing product optimization.Manage adoption, monitor sales, implementation & support, and service deliverable performance metrics.

Establish delivery processes and documents, project and adoption plan. Prepare solution development guidelines for medical standard and regional regulatory compliance.Identify features for competitive edge, define application scope and suggest improvements and product localization.Evaluate RFPs & prepare responses, identify workarounds and support Gap Analysis.Building supplement to HIS eco-system, Demo, Pre-Sales Support & Market Research. Work with multicultural cross functional team.

Client: Emirates International Hospital, Al-Ain, UAERole & Responsibility: Design HAAD compliance for eClaims and e-prescription in the application. Work with development, testing and business analyst team for the product readiness. HIS/EMR Implementation and post deployment support for back office, RCM, eClaims, Pharmacy and eRx, LIS, RIS modules. Manage requirement and gap analysis, writing BSD, demo and training, UAT, data migration.Achievements: Designed Health Authority of Abu Dhabi (HAAD) standard and compliance for payer billing, medical coding, e-claim submission and remittance.Played key role in migrating entire master data.Successfully conducted UAT and obtained deployment sign off by the client.Achieved ‘Best Service Delivery’ award.

Healthcare product implementation, Requirement elicitation, Gap analysis, product enhancements, UAT, pre-sales demo and training.Achievements:Successfully managed more than six implementations in very short time. Managed product implementation for chain of clinics for a reputed group.Enhanced the product with more features and interfaced with ERP solution.

Team Size : 23Client: Manipal Hospital, Bangalore for TrakCare HIS/EMR implementationRole & Responsibility: Requirement Gathering and UAT, Workflow designing and configuration, product enhancement, on-site team management, Demo and Training.Achievements:Achieved one of the smoothest implementation, stabilization and project transition with independent recommendations to develop and deploy several key features.Built and trained qualified post deployment support team.Managed around 30 member team of developers, testers and functional analysts.Achieved ‘Best Performer’ award.

Responsibility: Evaluate new Hospital Information System, development and support of In-house HMS software, SQL Server Administration and all IT related activities of the Hospital. Achievements:Successfully fixed major bugs in a very short time span.Implemented the new user friendly features for EMR module with DICOM Support.Worked with doctors to evaluate new HIS by sourcing vendors and organizing demo.

Sales, Marketing, Event Management, In-house software and web development, implementation, support, hardware and network administration.