Jayaprakash Ps Email & Phone Number

Performance-oriented professional with 17+ years of experience in a BPO industry. Energetic Team leader with in-depth ability to support the management.Currently playing as a Team Lead cum XPP Template Developer specialized with the composition software called XPP (XML Professional Publisher), which is used to create publishing templates for Content Management Products.Strong Team-Building skillsInitiative and an attitude of ownershipPeople management and Time ManagementQuickly adapt to new development environments and changing business requirementsInterested in learning new things and handle any kind of workOrganized, capable multitasker and experienced in administrative dutiesPassion for excellence and an ability to energizeProblem solving and an innovative "can do" mindsetProcess Improvement, Quality Assurance and Trouble-shootingData Management, Pivot Table Development and ManagementManage the flow of day-to-day operationsCustomer Support thru' Calls, Email and ChatSupervising team & provide technical support, preparing all kinds of periodical reports and Resource planning to meet the client deliverables on-timeVery good Experience in Eloqua, an email campaign product from Oracle used to promote the business products - involved in Designing and Launching the email newsletters as per the directions from the Marketing Professionals@onshoreHands on experience in providing the Training on Subject Matter, in well organized wayExperience in preparing the Process DocumentingVery good in MS-Office, specialized in usage of Excel Functions, Excel Pivot Tables and Powerpoint slides